Can´t repair / change a USA iphone 5 in Europe !!! How come??

It is as Peter said. There is a logical reason; unlike many tech products (like computers) iPhones are specific to a geographical area. This is due to differing legal requirements in different countries, different cellular bands in different areas, different cellular standards for different carriers that require firmware differences. Apple does not repair phones in Apple stores, except for the glass on iPhone 5 series and battery replacement. Instead they replace the whole phone. But if you bring in a phone purchased in a different country the local store will not have a compatible phone to replace it. It would not be reasonable for a store in one country to maintain inventory of dozens of different models from other countries.

That it is logical from a business perspective I understand but from a customer perspective combined with the worldwide warranty/support that is being offered, I would expect Apple to come with a creative solution. Solutions like shipping in a Chinese model and asking me to pay a certain amount for the shipment or replacing my Chinese IPhone with Dutch one. It's all about the fact I am just looking for the best/quick solution for a problem caused by the phone.

AmyLan wrote:

That it is logical from a business perspective I understand but from a customer perspective combined with the worldwide warranty/support that is being offered, I would expect Apple to come with a creative solution. Solutions like shipping in a Chinese model and asking me to pay a certain amount for the shipment or replacing my Chinese IPhone with Dutch one. It's all about the fact I am just looking for the best/quick solution for a problem caused by the phone.

Bottom line is they do not offer that service ,that's it

bull' 🙂)

i will not comment on your response because it is true, the devices do not have international warranty.

But my previous response was 100% accurate and that is the way it is. Take it as it would come from Jobs himself 🙂)

no further comment from my side.

cheerio

www.apple.com/legal/warranty/iphone.pdf

As I do live in Europe the European version should work, right? So actually I would be fine with an A1429 over here.

Not if it's an A1429 from the US. The US A1429 is a CDMA model. Not the GSM model sold in Europe.

You are reading the WRONG warranty. That applies to Macs. Not to the iPhone. The warranty on the iPhone is not, and has never been international.

Can you please point out why I am reading the wrong warranty? All links I supplied refer to IPhone or to Apple.

You can disagree as much as you want. Your refusal to accept reality will not alter the fact that you're wrong.