MacBook Pro, Reinstalled software, some apps are missing.

Keiko403 wrote:

Csound1 wrote:

hopepianochik wrote:

Ok, I updated.

Still showing the same for FaceTime... and there aren't any of the iLife apps on the purchased lists... Maybe because it came on my computer?

That's correct, you did not purchase them from the App Store so you can't download them again from there.

Sorry, that's not correct....I know because I've done this.

Then why don't you inform the OP how you did it.

I did. Look again.

I did look, your method does not work for the OP or for me, so please expand (I never bought iLife from the store, instead it was on the discs that accompanied my Mac, I reinstalled from there and all was well)

What did you do

as I said, I used Internet Recovery (as stated), downloaded and installed OS X (as stated), opened App Store and signed in (as stated), clicked Purchases (as stated) and clik install.

I really don't know how better to explain it.

It's pretty much how Apple explain it too

http://support.apple.com/kb/HT4718?viewlocale=en_US&locale=en_US

It doesn't seem as if it works consistently, you might want to bear that in mind.

The most likely cause of course is you, why did you omit this paragraph? (from the page you linked to)

If you erase install OS X Lion or OS X Mountain Lion on a new Mac that shipped with OS X Lion or OS X Mountain Lion installed, you can download iPhoto, iMovie, and GarageBand from the Mac App Store.

Especially as the OP's machine does not fit that requirement.

Please research more thoroughly, and then post.

you may want to let Apple know, it's their advice. I was simply passing it on as it worked for me.

I all seriousness though I can see that you have a high help score and respect that you try to help others.....which is all I'm trying to do too. 😉

Keiko403 wrote:

you may want to let Apple know, it's their advice. I was simply passing it on as it worked for me.

That is incorrect, you omitted to read or post the specific requirements for the method, Apple did, so your misunderstanding of Apples statement led you here. I applaud your desire to help, please tame it with some basic research first. Learn which OSX is which (your method is incorrect for the majority of Mac users), that way no-one will be mislead, and no-one will need to point it out to you again 🙂

In all fairness, if the OP comp came w/system dvds, it's obvious the preinstalled OS was not Lion or ML. 😉

I feel very stupid now 😊

Excuse my over excitement though, I'm new here and as I upgraded my MBP I figured I was some kind of Apple guru.

I have now seen though where the OP's system spec are stated.

Like I said earlier, respect to you for all the help you provide to this forum! 🙂

Keiko403 wrote:

I feel very stupid now 😊

Excuse my over excitement though, I'm new here and as I upgraded my MBP I figured I was some kind of Apple guru.

Don't feel like that, as I said I applaud your desire to help, experience comes with time (and I can still be wrong)

🙂

You're welcome