My iMac is telling me the computer is already associated with an Apple ID, and since it is my husbands, I can not access my library even though I am logged into MY Apple ID on my User Login. It's telling me I can not access my iCloud purchases for 86 more days, and after that my husband will not be able to access his for 90 days.
What gives?
iMac (27-inch Mid 2011), iOS 6
When I signed out and signed in with his ID, none of my previous purchases even show up.
When we go to his iTunes account, under Store > Manage Devices it lists all the devices associated with his ID, including this computer - next to which it says 'Associated February 4, 2013 - 86 days remaining.' (The last time he synced his iPad with this computer for updates and such....)
Above that is the following paragraph:
"These computer and devices are associated with your Apple ID for Automatic Downloads or to download previously purchased music, apps, and books. Computers and devices can be associated with a different Apple ID once every 90 days. Days remaining indicates the number of days before you can associate that specific computer or device with a different Apple ID."
This is where support sent me the first time with my login, and this computer was not listed under my login even though when I am logged into my iTunes account (whichever user) and I try to authorize this computer, it tells me it is already authorized.
I am creating another user, but I expect that when we login to iTunes on the new user using my existing iTunes account so that I can access my content, the result will be the same....but I'm willing to try....
New user created, signed into iTunes, and got the same message that this computer is already associated with another Apple ID and can not be changed for 86 days.....
Sorry......
And I did not enter an Apple ID when I set up the new user...I forgot to clarify that.
OK (apologies for the delay, we seem to having slow posts right now)
I can not replicate this behavior at all, I have 2 iTunes accounts and can sign in and out of them and download in both.
At this point I am out of ideas, but I will attempt to enlist one of the iTunes mavens (if any are around) and direct them here.
Rupertswife wrote:
When I signed out and signed in with his ID, none of my previous purchases even show up.
That is normal, even though you are signed in to his account you don't have his music, for that you would go to the Purchased section and choose to download his music to your computer, likewise for him. Being logged in as him means that you can play his music, but get it to the computer first.
Or you could use iTunes Match to populate (or even the old way, with a thumb drive)
Thank you. And just as a curious question - are you using iTunes latest update? Seems we didn't have any of these issues until upgrading to 11..
I'm using 11.01
I never asked directly but do either, or both of you subscribe to iTunes Match?
If I may jump in with a question. You are having problems with iTunes in the cloud purchases correct ? Normal iTunes stuff works ok?
No. We do not subscribe to Match.
And, yes. The issue is with iCloud. All other iTunes functions work normally.
Can you try turning off Automatic Downloads (if on)
Done. No change.
I have the exact same problem. iTunes support told me that I have to use only one account to access the iCloud on this computer. I had to have them revert the association back to me or wait the 90 days.
I might add it is very frustrating. The only thing I can think to do is to abandon our personal ids and create a "family" id for this computer and add that to our other devices. First I will back up our iTunes purchases on a separate drive.
Yes. That is the only solution to this issue, but not a step I'm willing to take. Apple should come up with a householding account that can link, say 4 seperate Apple ID's, on the same computer. That way it doesn't mess with anyone's storage usage, or content.
Just my two cents worth. Good luck!
Multiple Apple ID's One iMac
