Stopped - 'Filter' failed - printing canon D550

dbbrady wrote:

The Canon website and support personnel including the engineer consulted claim it is definitely supported by Mountain Lion.

It is definitely supported.

dbbrady wrote:

Apple's latest set of printers supported came out in January and not only is this printer not supported, BUT ALL of the MF (multi-function) printers are not supported...since they are not on the list. I have written and spoken to Canon that this printer may be supported by Mountain Lion to the engineers, but to the consumer, it is not supported.

Canon only provides Apple with the inkjet drivers - none of the laser-based models including the business copier multifunction devices are provided to Apple. You have to get them from Canon.

dbbrady wrote:

Apple has no clue where the Canon submission may be in the pipeline, nor are they even able to find out. There is no timetable for Apple support. "It will come through on Software Update when it is available" says Apple

Canon will not be providing their business or consumer laser drivers to Apple, so the Apple support person was just making stuff up.

dbbrady wrote:

Click on "everyone". THIS DEFAULTS TO NO ACCESS...THUS I BELIEVE THE REASON FOR FILTER FAILED.

This is interesting because the default setting for Everyone in Printer Sharing is Can Print. So with your Mac set to No Access then the issue was your Mac. It would explain why Canon and Apple would have missed this.

Checking this setting on my test iMac which has a clean 10.8.2 build, the No Access setting is disabled (grayed out) and cannot be selected. So I wonder how yours was set to No Access.

If you turn off Printer Sharing now, can you still print without the filter error?

Thanks for your responses.

My mac mini is only about 2 weeks old. The setting for "everyone" was no access. I cannot tell you why.

When I turned off the printer sharing, I was still able to both print and scan. No problem with the filter failed message.

In any event, I am pleased it works. I can only point to the no access for "everyone" at this point as the reason despite a driver version of 1.1.0.

Again, thank you for your help.

Thanks for the help, I have a 2013 imac with osx 10.8.2 lion got the same error with my epson WF-2530 printer

installed epson drivers off web site for 10.8.2 and applied the fix and it worked can now print on wifi

cheers.

Maybe you have a new Mac and a trusty Canon printer? Which have always worked...but....

You're suddenly getting a Failure/Filter warning?

And all you want to do, is print.

You have searched, found and read posts about re-setting CUPS. What?

Or re-installling Canon's drivers because it's their fault. Seriously?

And so on and so on.

FWIW I have owned 20 Macs over 30 years.

The problem is with Apple's Preview.

Go to Adobe's site and download their free PF Reader.

https://get.adobe.com/reader/

Download - 1 minute.

Install - 1 minute.

Probably decline to make the default PDF reader.

Then open Reader, navigate to your file that needs printing. Bingo.

Sierra's Preview App is broken in some capacity.

I couldn't print with Preview App on any of my Macs,

which have the most up to date OS. And now I can print with Adobe Reader.

Same OS, Same drivers, Same Printer.