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Level 1

0 points

OS X Mountain Lion will not install

Bought and downloaded OSX 10.2.8, via AppStore, using my MacBook Pro.

To install onto that machine.

Noted that the user agreement stated that it is awwoled to be installed onto all the Mac's that I own, from that single purchase.

Saved the downloaded installer app, to an external drive.

Attached that external to my MacPro, and copied the installer app to my MacPro "applications folder" — Same place as where the file downloaded to on the MacBook Pro.

Opened AppStore, on the Mac Pro, so as to log in to the AppStore account, via the Mac Pro.

Launched the installer, from the Mac Pro, to install OS X Mountain Lion to my Mac Pro, and now I get the following error:
We could not complete you purchase. OS X Mountain Lion is not compatiable with this computer.

How is this so?

Is this Mac Pro, model (MacPro2,1), too old to run this new operating system? Surely not?

Anyone that can assist?

Mac Pro, Mac OS X (10.6.8), 2x3GHz Quad-Core Intel Xeon 24GBram

Posted on Feb 12, 2013 1:53 AM

17 replies

Csound1

Level 9

59,973 points

Feb 13, 2013 11:44 AM in response to RatManDude

RatManDude wrote:

Thought that it was best to be discussing this via the offcial channel?

The 'Official' answer is that your Mac can not run Mountain Lion, you may find 'Unnoficial' anwers by Googling, but you won't find them here.

RatManDude Author

Level 1

0 points

Feb 13, 2013 12:03 PM in response to Eric Root

Thanks Eric,

I have already, yesterday logged a "support request" — have been issued with a case number — and am still waiting on a reply.

Have also called on one of the chief local [South African, reseller, DigiCape] but have not yet been able to secure a reply, to my specific questions, as I suspect they don't really have any answers, other than the "default" that I have already been getting pretty much everywhere, so far.

Just thought that while I was waiting, I would try here, to see if there have been any developments that have been made/discovered by some more hands-on users.

Hope I do come across an answer, as I can't see myself having the bundle of dough to replace the MacPro, as yet, especially in light of the fact that there is no realistic/logical explanation as to why the "lesser" of my two Macs able to accept the new operating system, while the "Beastly" one can't just because of some silly "model ID code, or whatever it might be causing the issue".

As I say, there is no immediately obvious, or physical/hardware shortage that is my making MacPro be rated as "worse off" than the MacBook Pro model that I own.

I guess I will have to keep on trying to see if I can get a reply, directly from Apple, or from wherever I may indeed get a logical explanation.

If I do, I will be sure to post that update here, A.S.A.P. - Just in case there any other users who may be experiencing the same grief and unexplained phenomena, as am I.

OS X Mountain Lion will not install