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Level 1

82 points

Unable to Connect to Network Printer

Hi,

I am trying to install Samsung ML-1640 through my wireless router's print server feature but its not working. Whereas I am able to print through my Windows PC's on the network with no issues.

On giving print command the print job is getting paused around 40-50% in the print que and not printing. Neither the printer is getting pinged through Network Utility.

The printer is work fine with my MBP 13' when attached directly through its USB port.

1) Have tried deleting & re-adding the printer through its IP with all the three different protocols LPD, IPP & HP JetDirect.

2) Have updated to the latest drivers from here: http://support.apple.com/kb/DL905

3) Also, have gone through the troubleshooting steps given in this article: http://support.apple.com/kb/PH11070

MacBook Pro (13-inch Late 2011), OS X Mountain Lion

Posted on Feb 12, 2013 5:12 AM

44 replies

PAHU

Level 6

16,705 points

Feb 20, 2013 3:39 AM in response to DhruvC

Now that you have it configured exactly the same as Windows and it still doesn't work it must be the OS X driver in combination with this 2750U. The log is showing that the driver is not getting the feedback it is expecting. This is often the case when the USB port does not support bidirectional communcation.

If the printer supported Postscript or PCL then you could at least try one of the Generic drivers included with OS X. But since the driver is using a Samsung proprietary language, then you are stuck with having to use this driver and the limitations it has.

Oh well. We gave it our best but I think we've been beaten by inferior products.

DhruvC Author

Level 1

82 points

Feb 20, 2013 3:46 AM in response to PAHU

So is it only the driver playing a spoil sport here? What about the Queue Name?

Can we go ahead with the drivers from Samsung Support from here:

http://www.samsung.com/in/support/detail/supportPrdDetail.do?menu=SIA00200&prd_i a_cd=&prd_mdl_cd=ML-1640/XIP&prd_mdl_name=ML-1640&srchword=ML-1640%20|%20ML-1640/XIP

PAHU

Level 6

16,705 points

Feb 20, 2013 3:58 AM in response to DhruvC

I think it is the driver in combination with the USB port of the 2750U.

As for the Queue name, I feel it is correct. Windows is using this and the 2750U web page confirmed the queue name that Windows is using. As for the queue from the direct USB connection to the Mac, this information is obtained from the printer. Note that CUPS does not like spaces so it inserts the underscores. If you wanted to remove this printer and add it again using the same name that the direct USB connection uses, then do so. It's worth a try at this stage.

As for the driver, if this is not the driver you were already using then by all means try it. Samsung may have made it more compatible with 3rd party print servers...

DhruvC Author

Level 1

82 points

Feb 20, 2013 4:26 AM in response to PAHU

Will try with this name and get back.

I have not been using this printer driver. Have installed from the ones from Apple Support from here: http://support.apple.com/kb/DL905 released on Aug 08, 2012.

Do I need to uninstall the existing set of drivers installed on the OSX? Or just install from the downloaded file?

PAHU wrote:

As for the driver, if this is not the driver you were already using then by all means try it. Samsung may have made it more compatible with 3rd party print servers...

And also they have been released on Oct 10, 2012.

DhruvC Author

Level 1

82 points

Feb 21, 2013 12:58 AM in response to PAHU

1) Removed the installed printer in CUPS & re-installed with name as USB Connection. No Luck.

2) Then updated the driver downloaded from Samsung's Website & installed the same through IP and CUPS but again got the same error messages;

W [21/Feb/2013:14:04:04 +0530] SamsungML1640: Printer does not provide REQUIRED printer-is-accepting-jobs attribute.

W [21/Feb/2013:14:04:04 +0530] SamsungML1640: Printer does not provide REQUIRED printer-state-reasons attribute.

W [21/Feb/2013:14:04:04 +0530] SamsungML1640: Printer does not support REQUIRED Cancel-Job operation.

W [21/Feb/2013:14:04:04 +0530] SamsungML1640: Printer does not support REQUIRED Validate-Job operation.

W [21/Feb/2013:14:04:04 +0530] SamsungML1640: Printer does not provide REQUIRED job-id attribute.

Then tried printing a small TextEdit file. Here in the print dialog, the installed network printer had a Warning sign. On taking my pointer over the name of the printer 'Samsung ML-1640' it read 'ipp-missing-printer-is-accepting-jobs'. A screen shot for your reference;

Is it pointing to something wrong with IPP?

DhruvC Author

Level 1

82 points

Feb 23, 2013 1:25 AM in response to PAHU

PAHU, any reviews on the error message: ipp-missing-printer-is-accepting-jobs?

PAHU

Level 6

16,705 points

Feb 24, 2013 3:06 AM in response to DhruvC

DhruvC wrote:

PAHU, any reviews on the error message: ipp-missing-printer-is-accepting-jobs?

If you look at the cups error log, you can see this exact line and others mentioned. I think this all comes down to the information being sent by the driver but it is not being responded to.

To test the driver theory, remove this printer and add the printer again using the CUPS web interface. But this time instead of selecting the Samsung driver, select the Generic Postscript driver. With this new printer I believe you will get a different set of errors in the log - or maybe none. Note that I don't expect the job to print but it could print several pages of rubbish (Postscript code).

Apr 5, 2013 3:39 PM in response to DhruvC

You can refer to my blog about enabling mac os x for usb printing. I have been able to print from my macbook to the printer connected to Dlink router but the only problem is that I have to reboot my router before printing. Hope some expert on printers can comment to rectify this issue. May be it has to do with the fact that these printers are supporting just one way communications.

http://babaawesam.wordpress.com/2013/04/05/dsl-2750u-print-server-setup-on-mac-o s-x/

greg sahli

Level 7

25,508 points

Apr 6, 2013 6:41 AM in response to PAHU

PAHU was right all along. The Samsung driver includes its own USB-access driver, and so it can't talk to the OS X/CUPS software for network printing.

(did you notice that the other two people were talking about other hardware combinations? Some routers have software that makes the remote USB connection look local - did you install any software for the router on your Mac, Ashcroft?)

You'll have to experiment with this open source driver:

http://www.linuxfoundation.org/collaborate/workgroups/openprinting/macosx/samsun g-gdi#Printers

DhruvC Author

Level 1

82 points

Apr 14, 2013 3:56 AM in response to Samir Sogay

Thanks Samir Sogay for your reply.

But it did not work around as per steps mentioned in your article.

DhruvC Author

Level 1

82 points

Apr 14, 2013 4:03 AM in response to greg sahli

Thanks greg sahli for your reply. Could be Steve Ashcroft's router helped installing Samsung ML1640. But as per his post as under;

Steve Ashcroft wrote:

I used Samsung drivers. I set the printer up using HP Jetdirect-socket as the protocol. The address I got from the router (in my case a GlobeSurfer X.1). It was using 192.168.1.1:port 9100. For Queue I entered Samsung_ML_1640_Series. I initially left Name as 192.168.1.1. (could change this later in System Preferences/Print & Fax). Hope this helps.

He says that he used Samsung Drivers. That was what gave me hope.

greg sahli wrote:

You'll have to experiment with this open source driver:

http://www.linuxfoundation.org/collaborate/workgroups/openprinting/macosx/samsun g-gdi#Printers

Now as per your above link for open source drivers; which would be suitable for Samsung ML1640? Because there is ML1610 & ML1710, no other model between them. And how should I go about installing them?

greg sahli

Level 7

25,508 points

Apr 14, 2013 6:24 AM in response to DhruvC

By experiment, I mean - install the Samsung set, which requires all three parts to be installed. That includes multiple models.

Once installed, Add ➕ the printer in Print & Scan and choose model ML1610 (what I'd do, at least). If it isn't quite right, try ML1710. Etc.

Apr 14, 2013 8:05 AM in response to DhruvC

One thing I am definite about is that it will only work on http://ip-address-of-router:631/printers/name-of-printer-set-on-dlink. If you know about networking, you can port scan your router and see that port 631 (port for ipp) is open and port 9100 (jetdirect) is not open which means it is not active. This is valid just for DLink router. Some routers support ipp and some support jetdirect. Also, there is no need to put the queue because it will take it from the "/printers/name-of-printer-set-on-dlink" from the url. This I have validated by sniffing the traffic sent by the Mac to the Router over the ip network. The only thing you need to check is the driver.

aryehka

Level 1

4 points

Oct 24, 2017 11:24 AM in response to PAHU

This worked for me.

I entered the router IP for the address, set protocol to app, and entered the queue as printers/printer_name.

I selected the ML-1640 driver and it worked!
Thank you!

Unable to Connect to Network Printer