Podcast Artwork Not Showing Up

Hello,

I manage an RSS feed for an internet radio station. For the past 2-3 years I've had no issues with iTunes. Just recently however I've been having issues with podcasts not syncing up and the logo not showing up in the artwork section.

My RSS feed is http://shows.brainstumedia.com/podcasts-only/rss2.aspx

That is the same RSS feed that has been in the iTunes store for the past few years.

Here is the link to iTunes https://itunes.apple.com/us/podcast/more-like-radio/id453172651

No matter what I do, I can't see a logo in the iTunes store. Here is a screenshot of my iTunes screen.

http://i1055.photobucket.com/albums/s511/Chris_Hammill/Screenshot2013-02-13at919 53AM_zpsa54698a3.png

I use Quick Blogcast by Godaddy for the RSS feed. Here is a screenshot of the iTunes setup.

http://i1055.photobucket.com/albums/s511/Chris_Hammill/Screenshot2013-02-13at917 49AM_zps189f4e72.png

While folks at iTunes have now helped get the podcasts syncing up again properly, they have no clear answer for me when it comes to me not seeing the logo. All they did was copy/paste the recommendation format from the iTunes FAQ page about podcasting. Apple says 300X300 jpg, various other sites I've visited said anything from 200X200, 500X500, 1400X1400, etc and I'm out of options with what to do, hence the reason for this post. I switched to a 300X300 jpg with 72 PPI roughly 2 days ago and I still don't see the logo in iTunes. Listeners of the shows have been sending me screenshots of various podcast/RSS feed apps on both iPhone, Android and even Zune that show the new logo I uploaded. I wouldn't normally care if iTunes didn't show our logo, but iTunes takes up 80% of our downloads, so we need to look professional and legit and I'd be lying if I said I wasn't frustrated with iTunes.

Can anyone help?

Posted on Feb 13, 2013 6:55 AM

16 replies

Feb 21, 2013 3:21 PM in response to BrainstuHammy

Switching the feed is simple, and again I've done this at least 3 or more times, recently including one extremely popular music podcast that gets over 1000 downloads a week.

All you do is copy your existing podcast XML/RSS file and giving it a new name. Set that new one up in Feedburner so it is happily running, and checks out ok.

Once you've done that, go back to your original podcast XML/RSS file, and change the contents of the original to the following:

<?xml version="1.0" encoding="UTF-8"?>

<channel>
<itunes:new-feed-url>http://feeds.feedburner.com/MyFeedsName</itunes:new-feed-url>
</channel>
</rss>

That will tell iTunes to go to your new feeds location, instead of the original one.

Hope that helps.

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Podcast Artwork Not Showing Up