Previous 1 2 3 Next 35 Replies Latest reply: Feb 28, 2014 9:45 AM by msalem1566 Go to original post
  • msalem1566 Level 1 Level 1

    I use the built-in speakers. I only use the charging port to recharge the internal battery.

  • irgmdhzgpzru Level 1 Level 1

    If you haven't done it go to : Settings > General > Use Side Switch to > Mute. Now turn your volume up if not already up. Then go to your music and push play let me know what happends ?

  • msalem1566 Level 1 Level 1

    Nothing happens. I have no music, just podcasts. The slider bar for the speaker is missing. It appears when I plug in my earphones, then I hear sound.

  • irgmdhzgpzru Level 1 Level 1

    Ok lets try this.


    Step 1 Troubleshoot:

    • Double tap the home button
    • Swipe from left to right (After you've done that you are now in the multitask bar)
    • Tap the speaker icon to the far left

    The speaker icon may be muted tap to unmute. Make sure volume bar is all the way to the right. Also make sure mute switch has no orange showing. Now press play from the multitask bar. Let me know what happens.

  • msalem1566 Level 1 Level 1

    Ok, I've done this numerous times. There is no volume bar at all to the right. There is a brightness bar, but no volume bar. The I speaker icon is not muted. The volume bar appears when I plug in my earphones, as soon as I unplug them the speaker bar disappears.

  • irgmdhzgpzru Level 1 Level 1

    Step 2 Troubleshoot:

    • Plug in headphones
    • Go to music app
    • play song for abount 10 sec
    • Push pause while heaphones are still in
    • Remove headphones and resume the song

    Let me know what happes.

  • msalem1566 Level 1 Level 1

    The sound bar disappears, when I unplug headphones and resume, no sound, sound bar gone. Getting tired, it's 8:30 here in Ohio. Maybe we can continue tomorrow around the same time. Willing to try one more time for your next suggestion.

  • irgmdhzgpzru Level 1 Level 1

    Ok 1 more thing and you can let me know how it went tomorrow.


    Ok, A few have had debris stuck in there docking port which caused no sound and sometimes charging errors. So

    let's try cleaning your docking port.

    1. Got to Setting > General > Reset > Reset All Settings
    2. Get a toothbrush & Alcohol
    3. Get the toobrush damp (shake of excess alcohol really good)
    4. Take toothbrush and clean inside gently

    After power down your device and Reboot it Try to play a song.


    If it doesn't work it may be a hardware issue. In this case you would need to call Apple and make an appointment at your nearest Apple store. They would then diagnose the problem. This may cost money if you don't have a protection plan.


    Hope I've been of assistance to you. Again sorry for you problem hope it gets resolved

  • msalem1566 Level 1 Level 1

    Ok, will do. See ya tomorrow. I have cleaned the ports with canned air. Will try your suggestion.

  • msalem1566 Level 1 Level 1


    Tried your suggestions last night. Again nothing is working. Still no sound. Anyway, I got to thinking and after some thought, I came to realize that I really don not use the external speaker that much anyway. I do not listen to that much music, I read a lot and listen to audio books and when I do i use the ear buds anyway. So, today I went and bought some apple ear buds and the sound is magnificent. So, if I need to use the external speaker, I will jut buy an external one. But, I just want to thank you for all your valiant efforts in resolving my minor problem. I don't see the need to sent it back to Apple for just fixing this minor problem. If anything else goes awry then I will send it in. I will just wait till next update and see what happens. I will keep you posted if the speaker comes back. Thank again.

  • justme1961 Level 1 Level 1

    SInce I updated my ipad2 (you get a notice to update), unfortunately I have no sound.  This is very frustrating and I have done everything that the techs have told me and still no sound.  I used to talk on Skype everyday but now I cannot hear a thing - no sound.  It's is very annoying that such a thing would happen and we have to go through this shinanagans over and over again.  I have four friends of mine who updated their Ipad2 and theirs too lost their sounds. 

  • msalem1566 Level 1 Level 1

    Here is what I did. I just happen to have a Bluetooth speaker in my car for my phone. I just paired it with my iPad. Guess what? I now have sound. So I will wait till next update, till then I just use my Bluetooth speaker. By the way the speaker I have is a Motorola roadster 2 and it is awesome for my phone and now for my iPad.

  • kdetrano Level 1 Level 1

    I think I have fooled my sick ipad ios6 by sticking in the camera adaptor plug (no camera, no Sd card, no USB cord, just the camera USB adaptor) and left it there.  The sound works fine.  Alternately, it will also work if I use my ear buds.


    What a primitive, but effective, workaround to a really annoying ios 6 bug.  

  • Bethan66 Level 1 Level 1

    I had no sound on the key pad and some other things. I went to settings, down to safari, then to Advanced at the bottom, there I cleared all website data. Now things are working fine. Worth a try.

  • msalem1566 Level 1 Level 1

    ok,I am back. Have tried everything possible. Still no sound. But have sound when I plug in my head phone. This started happening when I upgaraded to the latest IOS a few months back. I am thinking of buying a bluetooth speaker. Do you think it will work? Will have to wait till the fall in which I hear that will be the next IOS upgrade for the IPad. I really think it is a operating system roblem and hot a hardware problem.