the mail page on my ipad is frozen

Ok thanks for that information. We will now go through a few steps to get this problem fixed. First go to your home screen. Then double tap your home button twice to bring up your open applications. Now lets find the mail application and press & hold it until it begins to shake. After that is done hit the Red X above the icon to close it. Let me know when you have finished.

Hi, Im sorry to hear that. Let's start off by getting some information on your device:

Model Number

Try mail again and see if it works now. If it doesn't reboot the iPad.

Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Great, Let's go back to the mail app and let's see if it opens.

No problem. Do you have any other questions ?

Your advice solved my problem. And my trembles!