the mail page on my ipad is frozen
mail on my ipad is on the inbox, and the page is frozen.
everything else is working fine.
I have the newest ipad, 16gb
thanks
iPad (3rd gen) Wi-Fi
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
mail on my ipad is on the inbox, and the page is frozen.
everything else is working fine.
I have the newest ipad, 16gb
thanks
iPad (3rd gen) Wi-Fi
Ok thanks for that information. We will now go through a few steps to get this problem fixed. First go to your home screen. Then double tap your home button twice to bring up your open applications. Now lets find the mail application and press & hold it until it begins to shake. After that is done hit the Red X above the icon to close it. Let me know when you have finished.
Hi, Im sorry to hear that. Let's start off by getting some information on your device:
Model Number
MD328LL/A
it didn't have an x, just a minus- I pushed that and it went away
Try mail again and see if it works now. If it doesn't reboot the iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Great, Let's go back to the mail app and let's see if it opens.
it seems to be working now .
thanks so much!
No problem. Do you have any other questions ?
that's it for now.
I learn something everytime. I was trying to close it and didn't know how.
Thanks a lot.
and Happy V day
<Edited by Host>
Your advice solved my problem. And my trembles!
the mail page on my ipad is frozen