Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can I change the passwords to my security questions? It will not let me purchase anything.

I use my iPod touch 4th generation and IPad 2. I can not purchase anything that is not free because "I don't know the passwords" to my security questions. I just bought a 15 dollar iTunes card and I intend on using it. Any help?

iPod touch, iOS 6.1.1

Posted on Feb 13, 2013 10:10 PM

Reply
1 reply

Feb 14, 2013 9:32 AM in response to Monesia

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.


If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

How can I change the passwords to my security questions? It will not let me purchase anything.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.