Apple Event: May 7th at 7 am PT
since taking my macbook air to the apple store to have the data transfered onto my external hard drive. have noticed that all of the icons are missing. EXAMPLE:when i write an email, the little boxes that should say, 'send' 'delete' etc, these are now EMPTY.
How can i get them back?
MacBook Air
OK, do the reboot first....
Click on the Apple in the upper left-hand corner, and then select "Restart". Once it boots back up, see if anything is better....
Cheers,
GB
Thanks Gail, i have had this problem for the last few weeks, since it has returned from Apple Store. Ive restarted it lots of times since and its still the same. I tried the command and V to paste the screen shot image i have taken to show the problem, which is great, but when i press ADD REPLY the image doesnt appear on the screen and it just shows up as empty reply.
Think i should stick to pigeon post :-)
Hi Tazer,
Take the picture first - and sorry, it's just Command+Shift+4 then press the spacebar while holding down those three other keys. You will see the hightlighted screen, and the little camera. Then you can let go of everything, and click on your mouse or trackpad to take the picture - you will hear it click like a camera.
Then click on the Reply option in the right-hand corner of the post. Once you get the Add Reply box up, do a Command+V to paste your picture into the reply box. Click on the upper left-hand corner of the picture to drag the corner down and to resize the picture to fit in the Reply box. Type in your text above or below the picture and then click on Add Reply to send....
Cheers,
GB
Hi Tazer,
One other question - when you say that you had your data transferred to an external hard drive, do you mean it was backed up to an external hard drive, or that your Mac is now pointing to that drive as it's primary drive? Do you have the hard drive hooked up to your Mac?
GB
I was stupid enough to pack my computer full to capacity and it just crashed. So i took my external hard drive to apple store who cleared up some space thats all. I dont have it connected now. Ill try the screen shot as instructed so well in your last message.......standby :-)
v
ive done exactly what you have said, so you should be seeing a pic above this text now. I can see it, but its usually at this point when i press ADD REPLY the pic disappears.
I see what you are saying! I just tried it, and it didn't work....😢 Trying it using Advanced Editor....
Well - that's a bummer....Is it only your mail app that is having this issue?
GB
no its also on the main screen too. All of the icons are empty. Its ok on my guest user, but not on my login. Weird! Ill try advance editorfor the pics now :-)
Can you see the icons above are empty
:-(
grrrr!! Still not working. I cant understand why my images are not saving to the messages. I am using advanced Editor. I take a screen shot, paste it onto the reply, write my message and click 'add reply' . Is there something else i should be doing?
Thanks again for you patience :-)
Hi Tazer,
Figured out how to save the image. Once you take the picture, it saves it to your desktop. So, then you click on Reply, and when the Reply box comes up, yo click on the camera in the top bar (insert image). Then it will let you browse to add the image. Click on Desktop in the Finder, and the first item listed should be the picture you just took. Click on it to put it in the path windwo, and then click on Insert Image at the bottom. This is what the one I just took looks like:
But it is interesting that it is just your User and not your Guest Account that is having the problem. Why not delete your ID and re-add it? To do this, you need to be sure to add a new User ID first that has Administrative privileges. I just created one called Admin Acct - and checked the box "Allow User to Administer this Computer". I used the same passcode for my Admin User as I do for myself so I don't forget it. Once your ADMIN User has been added, log yourself off, log on the ADMIN user, then you can delete yourself, and then re-add yourself....after you have re-added yourself, log the ADMIN off, and yourself back on....
By doing that, your issues should be cleared up. Since the problem is not happening with your Guest User, that seems to indicate that your User ID either has some Parental Controls set on it, or is corrupted in some way. Seems like deleting it and adding it back in fresh should resolve that....
Hope this helps!
Cheers,
GB
Missing icons
