I need some help with this Ipod Touch, now

Ok, I have done everything. Redownloaded Itunes, tried different USB ports, rebooted the IPod, and tried different computers and NOTHING is working. I cannot get my old music/music from CD's on my brand new Ipod! What the heck is wrong? I plugged it into my mom's computer and I got these two error messages:


"IPod cannot be used because required software is not installed. Run Itunes installer to remove Itunes, then install Itunes again."

Then

"Itunes cannot connect Ipod because pairing record is missing"


I already have all the updates for Itunes so I don't understand. HELP!

iPod touch, iOS 6.1.1

Posted on Feb 15, 2013 9:38 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I need some help with this Ipod Touch, now

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.