Is server-customer@apple.com a legit Apple Support email address or a scam?
I received an email from this guy named Vladi in reply to my previous post about Mountain Lion Server taking forever to mount AFP shares onto clients (https://discussions.apple.com/thread/4687046). He asked that I reproduce the situation and send him the tcpdump file. I was somewhat hesitant at first because I didn't want to send confidential information to a total stranger. Usually an Apple Tech Support Employee would sign the email with his name, department, and some kind of notice of confidentiality.
For example:
" Regards,
Jonathan Nickles
AppleCare Enterprise Support
APPLE NOTICE OF CONFIDENTIALITY:
This communication (including any attachments) is intended ONLY for the recipient(s) identified in the message, and may contain information that is business proprietary/confidential, privileged, or otherwise protected by law. If you are not the intended recipient, please disregard this communication and notify the sender. Any disclosure, coping, or distribution of this message, or the taking of any action based on it, without the express permission of the originator, is strictly prohibited. "
Nothing of the sort was included in the email. The only reason I decided to send the tcpdump file is because his email domain was @apple.com, which sort of looked legit. But now I'm starting to have second thoughts as a week passed with no reply from him. So my question is, is server-customer@apple.com a legit email address from Apple Support or do you think its a scam?? Please let me know. Thanks!
iMac, OS X Mountain Lion (10.8.2)