My Ipod touch is stuck at the apple logo and keeps restarting.

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Level 1

46 points

My Ipod touch is stuck at the apple logo and keeps restarting.

The way it started is i updated an app and while it was downloading the app, it got stuck updating, so i turned off the ipod (holding on/off switch) and when i wanted to start it up it gets to the apple logo for a while and then it gets to the "loading" sign and thats where it gets stuck. after a while, it turns off by itself and turns back up by itself. so then i turned it off completely by holding down the home button and on/off switch for 10 seconds.

when i connected it to itunes it gives me a warning saying "The iPod could not be synced because it cannot be found"

-iPod Touch 3rd generation version 5.1.1

-iTunes version 11.0.1

-Mac OS X version 10.7.2

iPod touch (3rd generation), iOS 5.1

Posted on Feb 15, 2013 7:22 PM

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Answer 1

lllaass

Level 10

210,513 points

Feb 16, 2013 2:48 AM in response to orodsix

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

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