After recently upgrading my mid-2010 Mac Mini from Lion to Mountain Lion 10.8.2 my superdrive stopped working. I did a clean install of Lion to a blank SSD. Then I upgraded to Mountain Lion from the App Store. Then I tried reading a Windows 7 installation DVD. Any DVD I insert in the internal superdrive is not recognized by the system and is ejected after a few seconds.
I tried cleaning the superdrive with a DVD lens cleaner. This did not fix the problem.
I tried a SMC reset. This did not fix the problem.
I tried an NVRAM/PRAM reset. This did not fix the problem.
I read on a related thread...
https://discussions.apple.com/thread/4150905?start=30&tstart=0
...that many Mountain Lion users have experienced the same issue.
I opened the Console to look for new messages appearing after inserting a DVD-ROM into the superdrive. No messages appeared while the superdrive whirred a few times and then ejected the DVD-ROM.
Apple have been made aware of the issue but no patch has been issued. Mountain Lion 10.8.2 is the current version with no updates available at the time of writing.
Some users with dual-boot systems have booted into Windows and their superdrive works fine. This points to a software issue with Mountain Lion. The problem appears to affect some systems and not others.
Other users have reported that their superdrive works again after downgrading to Lion or Snow Leopard.
I'm going to try booting ML into Safe Mode to see if the superdrive works. I'll then try downgrading to Lion or Snow Leopard to see if the superdrive works ok. That at least will confirm that it is a Mountain Lion upgrade related issue and not a superdrive hardware failure.
Then we will have to wait for a patch from Apple to resolve the issue so we can upgrade to ML without losing use of the optical drive!