I sent an itunes gift card to someone about an hour ago, via email. They still dont have it. How long does it take to arrive?

I sent an itunes giftcard via email abot an hour ago, still not received. How long does it take to arrive?

iPhone 4S

Posted on Feb 17, 2013 2:16 PM

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22 replies

Feb 17, 2013 2:28 PM in response to MF1128

Welcome to the Apple Community.

When I send them they arrive in seconds.

Ask the recipient to check Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.

Also see if you are able to resend the email by following these steps.

If the problem persists, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

May 24, 2013 5:47 AM in response to MF1128

I know this is an old post but there is something wrong with Apple email gift cards... and no - they do not go to junk mail. They take hours to be sent - it never fails. You send one and you have to wait and wait. The recipient gets the email 4-6 hours later. Really? and the recipient's email is @me.com address. This is most frustrating!

Feb 21, 2013 7:39 PM in response to MF1128

Like others, the email didn't go through after about an hour. I tried the link provided above -- Your Purchase History -- and was able to retrieve the code. Email still not received, but at least I could share the code so it could be redeemed. (This was my way to add a credit to my iTS account. I gifted myself. But it seemed like the sender of the gift code would be able to see it.) YMMV

Feb 23, 2013 7:32 AM in response to Jacobrass

I just looked at my own account -- and it no longer shows the code. Maybe it showed the code that *one* time because I was also the recipient -- or perhaps because I was the sender and the code hadn't been redeemed yet. If you're the recipient, try going to the iTunes store, going to the account area, and seeing if the code is shown there somewhere . . . maybe under gifts.


Otherwise, I don't know. Good luck.

Sep 14, 2013 6:37 PM in response to MF1128

Hi, the same just happened to me, I purchased a gift card online at the Apple store, and it has been over an hour and not received. I called Apple support, and they said a gift card is sent to an email address within a 24 hour window.


You can check on the status of your gift card at apple.com/orderstatus, log in with your Apple ID or your Order Number and email. Then you can see your order status, billing, delivery and shipment information.

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I sent an itunes gift card to someone about an hour ago, via email. They still dont have it. How long does it take to arrive?

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