I sent an itunes gift card to someone about an hour ago, via email. They still dont have it. How long does it take to arrive?
I sent an itunes giftcard via email abot an hour ago, still not received. How long does it take to arrive?
iPhone 4S
I sent an itunes giftcard via email abot an hour ago, still not received. How long does it take to arrive?
iPhone 4S
Welcome to the Apple Community.
When I send them they arrive in seconds.
Ask the recipient to check Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.
Also see if you are able to resend the email by following these steps.
If the problem persists, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
Same problem here. I sent my son a gift card about 15 minutes ago, and he has not received it. I've double-checked his e-mail address, he's checked his spam folder, and I've hit "Resend Gift" in the iTunes store a number of times.
I know this is an old post but there is something wrong with Apple email gift cards... and no - they do not go to junk mail. They take hours to be sent - it never fails. You send one and you have to wait and wait. The recipient gets the email 4-6 hours later. Really? and the recipient's email is @me.com address. This is most frustrating!
Like others, the email didn't go through after about an hour. I tried the link provided above -- Your Purchase History -- and was able to retrieve the code. Email still not received, but at least I could share the code so it could be redeemed. (This was my way to add a credit to my iTS account. I gifted myself. But it seemed like the sender of the gift code would be able to see it.) YMMV
Did you receive it or not?
Mine NEVER go through. I've just gotten in the habit of going into iTunes and clicking on resend right after purchasing the gift. Unfortunately, that isn't working anymore either, so I'm sitting on a $5 purchase for my son that I cannot redeem. *****!
It was at the link I gave above. It will launch iTunes and prompt you to log in to see your purchase history.
Alternatively, go into the iTunes Store, click on your user name at the very top left, and choose account. You'll be prompted for your login again and then you can find your purchase history.
Good luck!
I just looked at my own account -- and it no longer shows the code. Maybe it showed the code that *one* time because I was also the recipient -- or perhaps because I was the sender and the code hadn't been redeemed yet. If you're the recipient, try going to the iTunes store, going to the account area, and seeing if the code is shown there somewhere . . . maybe under gifts.
Otherwise, I don't know. Good luck.
You can check if everything is right.
If you go to appstore scroll down to apple id. Click it. Then click view my apple id. Sign in. Then a gifts button is there.
Click that and you can view who you sent it to or if you want send it again.
Hi, the same just happened to me, I purchased a gift card online at the Apple store, and it has been over an hour and not received. I called Apple support, and they said a gift card is sent to an email address within a 24 hour window.
You can check on the status of your gift card at apple.com/orderstatus, log in with your Apple ID or your Order Number and email. Then you can see your order status, billing, delivery and shipment information.
Same issue here. Been waiting about an hour, resent twice, checked spam and trash...nada. And I know they already billed me for it. Glad I'm not alone. :)
Where do you find the code?
My friend had sent me a gift on iTunes and I haven't got my redeem code yet sent to my email
Well, very sorry to say but I was sent a ITunes £20 voucher yesterday and have still not received. You people have said 4-6 hours but the has been at least 16 hrs...
i to am having this problem the card i nowhere to be seen. unable to report a problem the link does not take me anywhere just a page not found section.
I sent an itunes gift card to someone about an hour ago, via email. They still dont have it. How long does it take to arrive?