how to cancel itunes match

Just go to the iTunes > Store and "Turn off iTunes Match"

I'm not sure what you are wanting to accomplish... You have paid for use of the service up untill 8/18/2013, at that time it will expire.

You cancelled auto-renew, you turned it off so it's not functioning. What am I missing?

Now I understand. And by the response you got from Lisa at Apple,

"Please note that if you have an iTunes Match subscription, you can't change countries until the subscription has expired." I can fully understand your problem.

My only suggestion would be to reply back to her and explain the situation. I would think that they would be able to do something to alow you access to the Canada store.

I hope you get it resolved.

I have had the same problem and got no where with Apple support.

This is insane.

I havce 2 iphones, 2 Ipads and am about to turf everything as I cant download anything from the UK app store nor can I buy anything from the US store as all my credit cards are now UK cards.

+1 I'm having this problem too after recently transplanting to the USA, the wording of the message 'You must cancel it before you can change stores' implies there is a way. I'll report back if I do find anything out.

Solved!

Just been in contact with iTunes account support over email and they immediately offered to cancel my match subscription as well as refunding a portion of my original purchase fee.

How did you get hold of the iTunes account support through email? I have the same stupid issue!

Brian, you are incorrect. Turning off iTunes Match in the drop down ONLY suspends the syncing service with their object store, etc. It does NOT turn off the streaming service or delete the subscription. I think Match is a very poor service and I have been trying to delete my subscription for some time - I even spent 45 minutes on the phone with APLCARE and they didn't know how.

Hi Jedd - How did you do that? I have been working with APLCARE to delete my subscription and they say that the subscription is locked in for the year term. ???

When you go to settings and turn off iTuness match, the songs that are "matched" but NOT on the devise locally are no longer shown in the library on that device. Is that not correct? Essentially eliminating your access to those songs that are matched but NOT on the devise itself. In other words, you cant't stream them, because you can't select them because you can't see them. Streaming of matched songs, off.

Dont renew= subscription cancellation.

The OP did not mention that the goal was to switch countries until their third post. Until then, I assumed that the goal was simply to not use it any longer. Based on the limitid information I had at the time, my answer was right. If you don't want to use the iTunes Match service any longer, you don't really cancel it, but rather turn it off and don't renew.

Now, if your issue is the same as the OP's, or if you have some other reason for immediate cancellation that I can't think of then my first answer doesn't apply but it is not incorrect. If you just don't like the service , don't use it. And don't renew.

Brian,

Again, not accurate. When Match is "turned off" all of the Matched song instances are still shown in the Ibrary and all devices still stream - so, if you have your songs also stored on your local drive (which I choose to as one does not always have access to WiFi and I use the local instances of the songs for some music production/DJing), iTunes shows each song twice. This is cumbersome if you simply want to play an album - you have to hear each song twice. There is no reason technologically they could not simply show the metadata for a song only once and simply hit the cloud object store when it it is not found as a local disk target. This would solve some of the issues and it is pretty much how any content delivery network (CDN) works - and this is how my local Genius Bar assured me it would work before I bought the service. I found they know little about Match.

Other issues: I believe the "exclusive" Cloud Playtlist logic still stands - iTunes protests if you add a non-Matched song to a Playlist (as it assumes you want all Playlists to be cloudy). Also, the APLCARE person and I could not figure out what "Removed" (under Cloud Status) means despite looking up several explanations on the Web. And, we found songs that were only in the cloud that should have also been on my local drive as I never deleted them. That said, it is also a pain to fully delete a song (local + the cloud). Plus, the logic in the Purchased section around what constitutes "Not On Computer" did not hold up. They have lots of logical challenges with thier workflow.

Regardingyour suggestion, there is no way to "not use" Match. Only when one is disconnected from the iTunes store does Match seem to go away completely.The only thing you can turn off is the song syncing/matching/uploading. This amounts only to turning off a sub-process not the service.

Match is likely fine for most who do not want to have any copy of the songs locally and are fine having access to their music only when connected via WiFi. I wanted more ubiquitous access to my collection from my iPad and my iPhone but needed to keep my songs local to my MBP too. This is not the proper use case as I have learned.

Of course I won't renew, but I should be able to cancel a service that I am dissatisfied with.

When Match is "turned off" all of the Matched song instances are still shown in the Ibrary and all devices still stream.. , iTunes shows each song twice.

Well then you do have issues cause that is not the way mine works.

I turn off iTunes match and they are gone, I can't see them and I can't stream them. And if I do have them locally as well as matched on the cloud. They only show once.

I beleive you are the minority on this one.

Well, as APLCARE and the iTunes specialist at Apple explanied that what I am seeing is exactly how they built it - which also jibes wiith what the Genius Bar folks demonstrated, I suspect you might well be in minority - or, from the tenor of your posts, you just really, really need to be right. So, frankly, I doubt you know what you are talking about. Sorry, but I will go with what I am seeing and what Apple tells me.