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how to cancel itunes match

How do I cancel this? I emailed this useless **** at apple and she gave me the wrong ansewer. I already did put no renew of itunes match.

anyone know how to cancel this?

Hello Ari,

Lisa here, from iTunes Store Support. I understand that you would like to cancel your iTunes Match subscription. I am sure you are eager to have this issue resolved and I would be happy to assist you today!

Please note that if you have an iTunes Match subscription, you can't change countries until the subscription has expired. Your subscription expires 08/18/2013.

To turn off Auto-Renew for iTunes Match, follow these steps:

1) Open iTunes.

2) From the pull-down Store menu in the menu bar, Choose Store > Sign In.

3) Enter your iTunes Store account name and password, then click Sign In.

4) Go to the Store menu again, Choose Store > View My Account.

5) Enter your account name and password a second time, then click View Account.

You will be taken to your Apple Account Information page. On this page, simply click the "Turn Off Auto-Renew" button next to iTunes Match.

For more information about iTunes Match, visit:

http://www.apple.com/icloud/features/
http://www.apple.com/itunes/whats-new/

I hope this information is helpful! Please let me know if you require any further assistance with your account, as if you do, I would be glad to help. Thank you very much for being part of the iTunes Store family, Ari. I hope you have a great day!

Sincerely,

Lisa
iTunes Store/Mac App Store Customer Support
http://www.apple.com/support/itunes/ww

Thank you for allowing me the opportunity to assist you.

First Name : ari
Last Name : newman
Email : ari_newman@hotmail.com
Apple ID (Optional) : ari_newman@hotmail.com
Lang_Country : en_AU
Product : iTunes Store
Support Subject : Purchases, Billing & Redemption
Sub Issue : itunes match
GCRM Case ID : 413932684
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Choose the iTunes Store or App Store for your country: Australia
Item title: how to cancel itunes match
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Hi how do I cancel my itunes match? I dont use and I am moving countries soon. please let me know what I need to do to cancel iTunes Match?

thanks

AppleTV 2, Mac OS X (10.7)

Posted on Feb 18, 2013 2:29 PM

25 replies

Jun 24, 2013 7:01 AM in response to novananda

I guess you are right... good luck to you.

gene206

Level 1

0 points

Oct 2, 2013 2:09 PM in response to atarifromvancouver

How do I cancel iTunes Match if I don't have iTunes / iTunes won't work.

Dec 30, 2013 11:44 AM in response to novananda

Not sure if this will help but

https://discussions.apple.com/docs/DOC-5432

Aug 28, 2014 9:36 PM in response to atarifromvancouver

You did not answer the question. He wanted to know how to cancel itunes match. Not turn of the auto renew

EthanM1

Level 1

0 points

Jan 28, 2015 8:49 PM in response to Cabron123

Yes the question was not answered HOW DO YOU CANCEL ITUNES MATCH???

I want to be able to sync specific songs with my iPhone, like before and the iTunes page for that says iTunes match which it is not.

So once again how do you cancel iTunes match so you can manage syncing songs with your iPhone manually. iTunes match *****

Mar 27, 2015 9:15 AM in response to atarifromvancouver

Hello,

the answer is here. Manage your auto-renewing subscriptions - Apple Support

go to this link, it will help you. as it just did me.

Irncpl

Level 1

19 points

Jul 8, 2015 4:42 PM in response to prateek99

Apple seem **** bent on making what should be a relatively simple process, incredibly complicated and time-consuming. Like the original post way back when, I want to change my iTunes Store (and billing information) because I have moved countries - New Zealand to Australia. Easy eh? Well it's not! After 4 email exchanges with Apple I finally get iTunes Match cancelled (and refunded thanks Apple), but now get a message that I have to cancel Apple Music. Can I do that? No I can't. Sure I can turn off automatic subscription - that's the easy part. But I want to cancel NOW! I want to change my billing information and iTunes Store NOW! Not at the end of the 3-months free period.

Come on Apple! Get your s**t together and let us do something that should be very simple to do!

Very, very, very, and extremely frustrated!

I wait with bated breath for the next inane response from Apple Support...Which by the way is where you need to go to get anything done. Just might take a little while battling through the inane platitudes and corporate c**p speak. But is shouldn't be necessary. I should be able to do this with ease, by myself.

Irncpl

Level 1

19 points

Jul 13, 2015 11:33 PM in response to Irncpl

Well, finally got it sorted. My query was taken on by a Senior Advisor who apparently had to talk with engineers at Cupercino! How ridiculous is that? So, I finally got to 'officially' move countries and change my credit card. But now I have lost my trial subscription to Apple Music!

What a sorry state of affairs!

mmaff655

Level 1

0 points

Feb 26, 2016 8:45 AM in response to atarifromvancouver

I moved from Chile to USA and now I'm stuck with the Itunes match. I can't cancel it and change regions!!!

I need to buy more iCloud storage and I can't?!

I live in USA now I have an American credit card. I no longer hace a Chilean credit card. But this beautiful system of yours does not allow me to change regions to buy more GBs as my credit card is not from Chile????!!!!!!!

Can somebody please explain how something like this works so wrong???

Itunes match is the worst. I want to download my music in a hard drive and forget I ever had Itunes match in the first place.

Nov 16, 2016 1:12 PM in response to atarifromvancouver

I have done this and do not see a "turn off" button for iTunes match. I know is enabled as it is still showing on my iPhone.

Howard

how to cancel itunes match