iWeb publishing nightmare

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Hi everyone,

I just updated to iWeb 1.1 via software update, and now I can't publish anything to my .Mac page. I updated, and then made a new page (within my we site) in iWeb. I then pasted a long text-document from Pages in it, and hit Publish. It "created" the page, then said it would upload it. Well in the last step of uploading, I got an error saying "An error occurred while publishing file “/Web/Sites/iWeb/Site/Rotary-2006 files/DSC01793framed.png”."
That file path is pointing to a page (a photo album) that was already published, and had been on the web for a while. I haven't deleted any of the pictures associated with it, so I don't know why it's having a problem. But none of the pictures are in the .png format, so I think the _framed.png portion of that file path may be pointing to one of iWeb's template files.

I even tried removing that photo page and re-publishing, but then it picks another picture out of another page that, again, should not be affected with this uploading a new text-only page.

Any one had the same problem?

Thanks!

Aaron Boatwright

600 MHZ iBook, iMac 800MHz, 1.42 GHz Mac Mini,1 GB RAM in both Mini and iMac Mac OS X (10.4.6) Aiport Extreme, and express. iPod2G, Nano, and shuflle.iSight. Mac LC580.

Posted on May 15, 2006 5:40 PM

241 replies

Alxalx

Level 2

179 points

May 17, 2006 4:12 PM in response to John Ephip

I think John is totally right. I am paying MORE than $100 (with the extra storage space) for a service that cannot function propertly with an Apple application, while 3rd-party applications (e.g., Rapidweaver) can easily upload to .mac server without any issue?

THE MAIN ISSUE HERE IS THAT WE HAVE NOT HEARD ONE WORD FROM APPLE—not a comment, a post, a newsletter

I propose a collective request of refund. If anybody knows the email address to do that, or a way to start a petition I'll be the first on the list.

Powerbook g4 12 Mac OS X (10.4.3)

May 17, 2006 4:13 PM in response to Randy McElligott1

Well so much for .Mac's downtime putting an end to this issue... at least for me I am still getting errors on photos and graphics. 😟

May 17, 2006 4:18 PM in response to John Ephip

Alrighty John.. let us know how that goes...

I am interested to hear if they are aware.. I sent and e-mail and was told it would be sent up to Apple Engineers. I wonder if phone reps have been made aware of the issue and time frame for repair.

vasistha

Level 1

19 points

May 17, 2006 4:28 PM in response to Alxalx

I agree. I'm something of an Apple apologist but this is ridiculous. Honestly, I've never had any of these problems before. I don't think what is being asked here is out of line. Even if Apple were to say, "the problem exists and will not be fixed for one week" I'd be much happier because then I would stop trying to fix it on my own. Any kind of acknowledgement would be very appreciated.

May 17, 2006 4:46 PM in response to vasistha

Alright boys and girls.. put down your pitch forks and torches. I have received word from thy great God Apple! It came accross my magical voice transference device.

They are very aware of the issue and their minions are deligently working to retify our injustice.

Please wait 24 to 48 hours before mounting your steed and forming your mobs.

vasistha

Level 1

19 points

May 17, 2006 4:49 PM in response to Jason Golden

Well, that's something at least. Are they saying 24-48 and it will be fixed? Or simply 24-48 to give them time to flee the country? 😉

May 17, 2006 5:06 PM in response to vasistha

YE SHALL WAIT 24-48 HOURS FOR MORE DIVINE GUIDANCE.

But until then you may want to answer a few questions...

The GODS are Watching!

1. What ISP are you using?

2. Type of Internet connection (Dial-up, DSL, Cable) and provide Bandwidth stats if avaliable? Is it Wireless? www.thespeedtest.com can provide up and down bandwidth stats.

3. Have you ever received this error prior to your upgrade to iWeb 1.1?

4. Do you recieve this error every time you try to Publish?

5. What method do you use to Publish? The Publish button or Select Publish All to .Mac from Menu bar?

6. How complex is your site? Are a lot of photos? Pages? Provide a rough outline of your site? ie 3 Sites, 20 Pages per site, 10-30 pictures for each page.

7. What are your Stats? Your computer stats I mean... (Model, OS Version, Ram, Ghz) all that good stuff.

There I have passed on the 7 questions important to your iWeb 1.1 survival.

Now tell me what hurts.

Alxalx

Level 2

179 points

May 17, 2006 5:08 PM in response to vasistha

So, they told ONE user to warn ALL THE OTHERS not to try to upload files for 24-48hours??? Is that Apple's way to handle the situation?

May 17, 2006 5:17 PM in response to Alxalx

LOL No they told everyone but you..

They didn't say you couldn't try to upload. The 24-48 hours what the time frame for which I would hear something back about the issue.

They didn't ask me to pass anything along. I sent an e-mail dotmacsupport@mac.com with a link to this thread and an overview of the issue. They called me and asked the questions I posted here..

I provided the questions so users could post their responses thus providing Apple Support Reps with something to work from.

We have to work together here folks.. anger and frustration only starts wars in the middle east.

jlizar

Level 1

17 points

May 17, 2006 5:21 PM in response to Jason Golden

I'm willing to give it a try:

1. What ISP are you using? SBC/yahoo

2. Type of Internet connection (Dial-up, DSL, Cable) DSL, wireless
and provide Bandwidth stats if avaliable? 519.40kbps

3. Have you ever received this error prior to your
upgrade to iWeb 1.1? nope

4. Do you recieve this error every time you try to
Publish? no I was able to publish once on a faster connection at work.

5. What method do you use to Publish? The Publish
button or Select Publish All to .Mac from Menu bar? I've tried all three. More consistently I've used the button

6. How complex is your site? 1 site, 29 pages, 0-3 pictures per page

7. What are your Stats? Powerbook G4, 10.4.6, 786MB, 133GHz

Hope that helps.

May 7, 2014 10:57 AM in response to Community User

No luck. It's LOST FOR GOOD! Any backup wont help recover. But atleast v.1.0 will work to create new sites.

vasistha

Level 1

19 points

May 17, 2006 5:37 PM in response to Jason Golden

Yeah, this isn't much hope. The problem is obviously with the update. What the heck. I'll give it a try.

1. What ISP are you using?

RCN/.Mac

2. Type of Internet connection (Dial-up, DSL, Cable)
and provide Bandwidth stats if avaliable? Is it
Wireless? www.thespeedtest.com can provide up and
down bandwidth stats.

Cable Modem/345.1

3. Have you ever received this error prior to your
upgrade to iWeb 1.1?

4. Do you recieve this error every time you try to
Publish?

No. There are numerous errors I receive in nearly random patterns.

5. What method do you use to Publish? The Publish
button or Select Publish All to .Mac from Menu bar?

I've tried both methods.

6. How complex is your site? Are a lot of photos?
Pages? Provide a rough outline of your site? ie 3
Sites, 20 Pages per site, 10-30 pictures for each
page.

Couple of different sites. Each with a couple of blogs and a couple of photo pages.

7. What are your Stats? Your computer stats I mean...
(Model, OS Version, Ram, Ghz) all that good stuff.

iMac, 2 ghz Intel Core Duo, 1 GB DDR2 SDRAM, 10.4.6

May 17, 2006 5:38 PM in response to Jason Golden

LOL No they told everyone but you..

They didn't say you couldn't try to upload. The 24-48
hours what the time frame for which I would hear
something back about the issue.

They didn't ask me to pass anything along. I sent an
e-mail dotmacsupport@mac.com with a link to this
thread and an overview of the issue. They called me
and asked the questions I posted here..

I provided the questions so users could post their
responses thus providing Apple Support Reps with
something to work from.

We have to work together here folks.. anger and
frustration only starts wars in the middle east.

Dude, you're making that up. That email address doesn't even exist. They CALLED you? Come on.

May 7, 2014 10:57 AM in response to Aaron Boatwright

I LOST EVERYTHING. Any backup wont help recover it too. Revert to v.1.0 wont help. I have my sites on a CD, not on the web anylonger!

"Anyone want to see my 'CD' site?"

May 17, 2006 5:43 PM in response to John Ephip

Sorry.. geeze ... touchy.. dotmacsupport@apple.com

I can forward the e-mail to you if you like. I'm not 14 years old, and playing mind games on support boards isn't my favorite past time. I am trying to provide helpful feedback and support to those who are in the same boat as myself..

Complaining about the amenities on a sinking ship does no one any good.

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iWeb publishing nightmare