Apple Event: May 7th at 7 am PT
All of a sudden I can not open any dmg-Files anymore.
I just get a timeout error message:
I tried the following already without success:
- restart
- repair permissions
- safe mode
- open via terminal command
A work around - but not a real solution - is no create a new user.
I would be glad for any suggestions to solve the issue.
MacBook Pro (Retina, Mid 2012), OS X Mountain Lion (10.8.2)
1. I restarted in safe mode.
2. I tested if I could open a dmf-file
NO success
3. I run the 5-step-test from above again, with the following output:
Last login: Sat Feb 23 00:25:15 on console
localhost:~ vallorentz$ kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
com.rogueamoeba.InstantOn (6.0.2)
localhost:~ vallorentz$ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfi x|x)/{print $3}'
Password:
localhost:~ vallorentz$ launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
localhost:~ vallorentz$ ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta} * L*/Fonts 2> /dev/null
/Library/Address Book Plug-Ins:
mSyncABSMSPlugin.bundle
/Library/Components:
/Library/Extensions:
VBoxDrv.kext
VBoxNetAdp.kext
VBoxNetFlt.kext
VBoxUSB.kext
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
Adlm.framework
Adobe AIR.framework
AudioMixEngine.framework
NIKit.framework
NyxAudioAnalysis.framework
PluginManager.framework
SAVI.framework
SUMScanKit.framework
WacomMultiTouch.framework
iODBC.framework
iODBCinst.framework
iTunesLibrary.framework
/Library/Input Methods:
/Library/InputManagers:
Ecamm
/Library/Internet Plug-Ins:
AdobeAAMDetect.plugin
AdobeExManDetect.plugin
Flash Player.plugin
JavaAppletPlugin.plugin
MeetingJoinPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
SharePointWebKitPlugin.webplugin
WacomNetscape.plugin
WacomTabletPlugin.plugin
flashplayer.xpt
googletalkbrowserplugin.plugin
npContributeMac.bundle
npgtpo3dautoplugin.plugin
nsIQTScriptablePlugin.xpt
/Library/Keyboard Layouts:
/Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.google.keystone.agent.plist
com.oracle.java.Java-Updater.plist
com.schomaecker.qpilot.client-gui.plist
com.sophos.uiserver.plist
com.teamviewer.teamviewer.plist
com.teamviewer.teamviewer_desktop.plist
com.wacom.pentablet.plist
/Library/LaunchDaemons:
com.adobe.SwitchBoard.plist
com.adobe.fpsaud.plist
com.apple.serverd.plist
com.bresink.system.securityagent.plist
com.elgato.EyeConnect.plist
com.google.keystone.daemon.plist
com.microsoft.office.licensing.helper.plist
com.noiseindustries.FxFactory.helper.plist
com.oracle.java.Helper-Tool.plist
com.regularrateandrhythm.rowmotehelperaide.plist
com.schomaecker.qpilot.client-service.plist
com.sophos.autoupdate.plist
com.sophos.intercheck.plist
com.sophos.notification.plist
com.teamviewer.teamviewer_service.plist
/Library/PreferencePanes:
Air Display Preferences.prefPane
AirServer.prefPane
Flash Player.prefPane
Hazel.prefPane
JavaControlPanel.prefPane
PenTablet.prefPane
/Library/PrivilegedHelperTools:
com.bresink.system.securityagent
com.microsoft.office.licensing.helper
com.noiseindustries.FxFactory.helper
com.regularrateandrhythm.rowmotehelperaide
com.regularrateandrhythm.rowmotehelperaide-kext
/Library/QuickLook:
QuickLookEyeTV.qlgenerator
iBooksAuthor.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AppleAVCIntraCodec.component
AppleHDVCodec.component
AppleIntermediateCodec.component
AppleMPEG2Codec.component
AppleProResCodec.component
DVCPROHDCodec.component
EyeTV MPEG Support.component
FCP Uncompressed 422.component
IMXCodec.component
/Library/ScriptingAdditions:
Adobe Unit Types.osax
/Library/Spotlight:
Microsoft Office.mdimporter
iBooksAuthor.mdimporter
iWork.mdimporter
/Library/StartupItems:
VirtualBox
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
com.adobe.SwitchBoard.monitor.plist
Library/Address Book Plug-Ins:
.DS_Store
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Fonts:
CorporateS-Regular.ttf
EY-LLP__.TTF
EYIFONT_.TTF
EYKLL___.TTF
EYTag_TT.ttf
EYlo000.ttf
Eygcmb_t.ttf
Eygcmbot.ttf
Eygcmd_t.ttf
Eygcmdot.ttf
Eygcnd_t.ttf
Eygcndot.ttf
Eygcnm_t.ttf
Eygcnmot.ttf
FontAwesome.otf
Handschrift Valeri.ttf
ITCEDSCR.TTF
LT_14375.TTF
MeliorCom-Bold.ttf
PALSCRI.TTF
Sabon-Roman.ttf
Univers-Light.ttf
lt_14361.ttf
lt_14363.ttf
lt_14373.ttf
lt_52138.ttf
lt_52139.ttf
lt_52140.ttf
lt_52141.ttf
lt_52142.ttf
lt_52143.ttf
tobheadline.ttf
Library/Frameworks:
EWSMac.framework
Library/Input Methods:
.localized
Library/Internet Accounts:
V1
Library/Internet Plug-Ins:
FacebookVideoCalling.bundle
Library/Keyboard Layouts:
Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist
com.apple.AddressBook.ScheduledSync.ABExchangeSource.8D740F13-E2E3-478C-B5B1-B46 714837480.plist
com.apple.AddressBook.ScheduledSync.ABExchangeSource.A0B7299E-0FEC-4BE6-B5CA-61A 9D3EF4A35.plist
com.apple.AddressBook.ScheduledSync.ABExchangeSource.E21820E3-E409-41AC-81AE-575 1793F3C7F.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.38F8BE74-BAF5-4919-9D25-0BB A90369ED3.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.488E3588-E3BB-4FC3-B2C5-AA8 1117C08D9.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.65079D93-2A6A-4AB2-B49B-961 7A1BF4C31.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.A6B9F8F8-EA10-4D29-8E65-384 A4AED1F5B.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.DEAFA9C7-0207-4B69-9AED-799 F4A5077B4.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.F9137599-7250-4028-AB1C-52C AB8BF4A0C.plist
com.apple.FolderActions.enabled.plist
com.apple.FolderActions.folders.plist
com.apple.serveralertproxy.plist
com.ecamm.printopia.plist
com.facebook.videochat.vallorentz.plist
com.google.Chrome.framework.plist
com.spotify.webhelper.plist
org.virtualbox.vboxwebsrv.plist
ws.agile.1PasswordAgent.plist
Library/Mail/Bundles:
DEVONMailConduit-SnowLeopard.mailbundle
Library/PreferencePanes:
Printopia.prefPane
Library/QuickLook:
Library/Services:
.DS_Store
DATUM -> iCal.workflow
ENService.app
LingueeSearch.service
Library/Spotlight:
EndNote.mdimporter
localhost:~ vallorentz$ osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
Citations, Arq Agent, Doodle iCal Connector, iTunesHelper, EyeTV Helper, SpeechSynthesisServer, Rowmote Helper, Dropbox, HazelHelper, Moom, TextExpander, Telefon, DEVONthink Sorter, AirDisplayStatusItem, ScreenCapture
localhost:~ vallorentz$
4. I rebooted the system in normal mode and under my usual user and tested to open a dmg-file.
NO success still
Problems such as yours are sometimes caused by files that should belong to you but are locked or have wrong permissions. This procedure will check for such files. It makes no changes and therefore will not, in itself, solve your problem.
First, empty the Trash.
Triple-click the line below to select it, then copy the selected text to the Clipboard (command-C):
find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 -o -acl \) 2> /dev/null | wc -l
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
The output of this command, on a line directly below what you entered, will be a number such as "41." Please post it in a reply.
ok, this is what I got:
Last login: Sat Feb 23 00:34:42 on console
localhost:~ vallorentz$ find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 -o -acl \) 2> /dev/null | wc -l
100886
localhost:~ vallorentz$
Last login: Sat Feb 23 00:34:42 on console
localhost:~ vallorentz$ find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 -o -acl \) 2> /dev/null | wc -l
100886
localhost:~ vallorentz$
Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -Rh $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
The first step should give you usable permissions in your home folder. This step will restore special attributes set by OS X on some user folders to protect them from unintended deletion or renaming. You can skip this step if you don't consider that protection to be necessary.
Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
resetpassword
That's one word, all lower case, with no spaces. Then press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar.
1. Ok, I followed Step 1. (I plan to do step 2 later, if everythings works again).
2. I reset in R-mode permission for ~/
3. I tested to open a dmg-file (Also another, to be positive, that the dmg-file is not damaged)
WITHOUT sucess.
Please repeat the command that produced a number and post the output.
Apparently there are still 57 files left:
localhost:~ vallorentz$ find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 -o -acl \) 2> /dev/null | wc -l
57
It's normal to have a few. That's a reasonable number. What you had before was horrendous.
Select the text on the line below by dragging across it. Don't include the blank space at the end of the line. Only the text should be highlighted.
hdiutil attach
Copy the selected text to the Clipboard (command-C).
Paste into the Terminal window (command-V), then press the space bar.
Now switch to the Finder and and select a disk image file. Drag it into the Terminal window. More text will be added to what you entered.
Click in the Terminal window to activate it, then press return.
Post any lines of output that appear below what you entered.
1. I repeated to unlock all your user files (Step 1 of 2) and
2. resed in R-mode permission for ~/
3. I repeat the command that produced a number and this time got:
localhost:~ vallorentz$ find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 -o -acl \) 2> /dev/null | wc -l
98
localhost:~ vallorentz$
Using hdiutil attach, I received
2 different results for 2 different dmg-files:
==AdobeReader.dmg==
localhost:~ vallorentz$ hdiutil attach /Users/vallorentz/Desktop/AdbeRdr11000_de_DE-1.dmg
expected CRC32 $0219E365
hdiutil: attach failed - no mountable file systems
localhost:~ vallorentz$
==Dropbox.dmg==
localhost:~ vallorentz$ hdiutil attach /Users/vallorentz/Desktop/Dropbox\ 1.6.17.dmg
Checksumming Driver Descriptor Map (DDM : 0)…
Driver Descriptor Map (DDM : 0): verified CRC32 $617C0DDC
Checksumming Apple (Apple_partition_map : 1)…
Apple (Apple_partition_map : 1): verified CRC32 $659A4D33
Checksumming DiscRecording 5.0.9d2 (Apple_HFS : 2)…
...............................................................................
DiscRecording 5.0.9d2 (Apple_HFS : 2: verified CRC32 $985318DB
verified CRC32 $3837894F
There may be a problem with this disk image. Are you sure you want to open it?
[Opening this disk image may make your computer less secure or cause other problems.]
Attach? (Y/N) y
hdiutil: attach failed - no mountable file systems
localhost:~ vallorentz$
Right-click one of the files and select Open from the contextual menu. Any difference?
I tried to open the two different dmg-files from above and open them with right-klick.
I received the following result:
and after that
Sorry, its 02:11am here in Europe.
If you don't mind, continue tomorrow, ok?
Message was edited by: Val Lorentz
Back up all data.
Triple-click the line below to select it:
~/Library/Preferences/com.apple.frameworks.diskimages.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window may open with an item selected. Move the selected item to the Trash. Test.
1. I deleted the file and rebooted.
But things do not seem to restore themself.
I still can not open any dmg-file *grr*
Can't mount dmg. But works under new user
