Previous 1 2 3 4 5 6 Next 137 Replies Latest reply: Jun 3, 2015 12:56 PM by midaran Go to original post
  • jon01721 Level 1 (0 points)

    Got it.  Congrats!  Let us know if anything changes and keep fingers crossed for my replacement coming next week.

  • obikenobi Level 1 (0 points)

    Yeah deff.. it has to be the power cable. i hope you get a good one in the next replacement.

      gr OBI

  • hifidawg Level 1 (0 points)

    Wow interesting.  I wonder if its the shielding? Or Maybe the power cable somehow acts as an antenna

    and the power supply AC/DC converter boosts the signal into audible sound?


    Can anyone confirm this fix?  Even use a PC power cord (I think it fits).

  • Shane Hirschman Level 1 (5 points)

    Interesting about the power cable, but I suppose it is possible.

    Jon, when you get your replacement, let us know the outcome. I would like to see another person experiencing this same problem, try a different power cables to see if they can get the problem to disappear.


    I might try a new cable, if I get some time soon. If I'm not mistaken, just for testing purposes, I think the iMac will accept any standard male to female PC power cable, even if it isn't their white colored one with the flat circle.

  • obikenobi Level 1 (0 points)

    well i've compared both 3 times and i came to the conclusion that the good cable fit's in the socket really tight.

    while the foulty cable's grip isn't near as strong..


    very interesting indeed.. well they did re engineer this part of the machine so maby this really is the problem..

  • obikenobi Level 1 (0 points)

    i also get a click when puttin it in with the good one. not with the foulty one...

  • hifidawg Level 1 (0 points)

    Wish I tired this out while I had the machine.  I am now "stuck" with the 15" retina MBP

  • obikenobi Level 1 (0 points)

    well im so happy i tried it out.. would ve never know how to solve it.

    but it apparantly all depends on how tight your cable is.. wich is frikin stupid because it is the cheapest part of the computer i think.. be happy with the macbook pro though. that is also a beast. but i see your regret too though. apple should compensate all of u who have rotten cables.


    fkn stupid thats the word.

  • jon01721 Level 1 (0 points)

    I shall report after I have it set up.  Should be later next week.  I did forward on Obi's experience to Apple in case they decide to let the engineers know about the potential fix.

  • jon01721 Level 1 (0 points)

    New system arrived today.  It is set up and appears to be running pop-free for the moment.  I believe the issues came up in the last system after about 3 full days so I'm going to give it a couple of overnights before rejoicing.

  • smiklich Level 1 (0 points)

    Just received my new imac today and I am getting the pop,crackling sound .It is definalty coming through the speakers and it moves from the right one to the left one and slows down as the computer is used .I bought mine from best buy and It took me a while to get it as where I live we have no apple stores so I am wondering If I would get the 14 day exchange from apple .Im not sure what to do as this imac is great otherwise and I dont want to get one with more problems

  • obikenobi Level 1 (0 points)

    Can i ask you, is it cold where you live right now? and did you get the iMac and started it up right away?when you get a replacement just let it acclimatize to the temperature of your room (keep it inside the box for about 2 hours in ur home.`) i wouldn't be supprised if condensation is the problem. or something else what can get damaged because fo rapid heat cold difference.


    just some advice


    obi @ ur service.

  • smiklich Level 1 (0 points)

    I live in the Northeast and yes it it cold up here but inside my house is a constant 68 degrees .I picked it up from a warm store put it in a warm car and brought it into a warm house  so I do not think it had time to cool down at all but this is does not seem thermal related to me it is a electrical static sound  switching from side to side but as I am typing this It seems to have gone away for a short time .Im thinking I might live with noise as I waited so long for this one and I sold my old one and I cant be without my computer for too long I will call apple I guess .

  • obikenobi Level 1 (0 points)

    hmm i wouldn't go sit with something you need to get used to + replacements get priotity so you could get a new next week at best. i finally have a completely good one now. that tik pop thingy gets worse over time i think. so don't take a chance with ur machine just get a replacement is my advice. and be carefull with everything towards the first start up.


    hope u get it solved. or apple looks into this furter.. their lazy.

  • Bad Bad Leroy Brown Level 1 (0 points)

    Ive had my 2nd replacement (ie 3rd mac) for 3 weeks and it seems to be crackle free. In total it has taken 3 months and 3 computers to get right which I feel is not acceptable for a premium desktop. Also, the most recent computer arrived with scatches on the back, bits of metal filings in the screen wrapping and dirty finger prints on the keyboard box - poor show Apple, I won't be buying any more of your products!

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