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WD External drive won't mount

Hello everyone! I haven't been here in a while because I just haven't had any Mac issues. Now I do.


I have a 1 TB WD external HD that won't mount. I connect it via firewire to an Old G4 Sawtooth running OS 10.5.8. My mac sees the drive, it just won't mount. I've also tried to mount it via USB, but again, my system sees the drive, but won't mount it. I inadvertantly disconnected the firewire cable, which I didn't realize for several hours. I reattached the cable, tried to mount it, and nothing. I ran disc repairs, and Disc Utility actually told me the drive was successfully repaired. Again I tried to remount it, but nothing. I repaired permissions, and this didn't work. I've tried different cables, and this doesn't work.


I don't have another Mac to connect it to, so I don't know if this would work. Here's where things get a little wierd, but interesting. I connected it to my PC laptop, and it mounted. Now, this is a drive that was formatted Mac OS Extended (Journaled) on my G4, so I have to use Mac Drive so my PC will recognize and mount The Drive. So My PC sees The Drive as Mac OS Extended, and mounts it. All files are in tact, and the drive runs normally. This is a music drive and it plays normally on my PC. Meanwhile, if I try connecting it back on My Mac, the name of The Drive randomly changes from 931.5 GB WD to 931.5 GB WD My Media Book. I believe My Media Book is the factory name of The Drive before OS formatting. The Volume name remains the same on my G4 each time I've tried to mount it.


I do have another identical drive that mounts from all the bus ports on my G4. Any ideas here? Can I get my Drive to begin mounting on my G4 again? Any and all answers are appreciated.

Sawtooth G4; 1.8 GHz Dual 7447A; Radeon 9800/128MB; 2GB Ram, Mac OS X (10.4.11), Seagate 200 & 500GB HD; WD 120GB HD; Lacie DVD±RW; 550 Watt PSU

Posted on Feb 22, 2013 12:19 PM

Reply
148 replies

Aug 9, 2015 4:35 AM in response to mdazlan76

Good grief... what even made you think of killing that process???


Whatever it was, I'm grateful.


Am copying stuff of a failed external WD Elements that's been serving as my Time Machine drive for a year and a half now, after perviously not having been able to even mount it.


Whacky attempt on your part? Good thing you found this.


Thank you!

Aug 17, 2015 2:20 PM in response to medinaray

I just read every post on this after my WD 1TB failed to be read or unmount, I rebooted the iMac and it no longer even showed; I noticed that it hadn't backed up to time machine for the past 2 weeks either. I unplugged the USB etc, looked at activity monitor and was just about to give up.


I unplugged the USB and the power cord, left for 30s, plugged back in and its back to normal.

Aug 19, 2015 6:23 AM in response to medinaray

this drove me crazy for over a year. issue for me was that on mid-2009 macbook pro usb 2.0 ports were not working with the usb 3.0 connections on the hard drives. everything worked fine on my daughter's 2013 macbook air. upgraded machine (for reasons other than this) and everything has worked perfectly for a month. still have spotlight (off) and hard drive sleep settings (don't allow) per the recommendations of others in the thread. expensive solution but maybe check the usb connections on your mac if nothing else is working.

Aug 25, 2015 1:06 PM in response to mdazlan76

Thank you! Quitting the process fsck.hfs made my external drive usable again; however, it is now read-only. I have used Disk Utility to repair and verify the disk and both were successful.


I have 855 GB of Time Machine backups on this drive and I have less than 100 GB free on my computer, so copying it to my computer and reformatting the external drive is out of the question. Is there a permission I can change somewhere to make the disk writeable again? Or do I need to spring for another external drive?


User uploaded file

Sep 2, 2015 7:05 AM in response to mdazlan76

I saw a very similar process - in my case it was fsck_msdos which appeared. I force quit the process and the same thing - got a message saying I can't save to it but I can read it. Whew. Thank you ! Something too easily messes up especially older generation WD drives. In my case, I had plugged 2 drives into my Thunderbolt connected monitor. It has some automatic stupid software on it that "energy saver" turns it off automatically (even if you are using it!!) after a certain number of hours. This coincided with copying data onto one of the 2 drives. But both drives are toast and no longer recognised. One of them at least I could see on Disk Utility but it wouldn't mount - this is the one that I can now see. The other one seems much worse off. Luckily I have a back up of that one that is more recent than the back up of the one that I am now able to recover fully. I have no idea why Macs are so bad at dealing with external devices, and that PCs can still see these. It drives me mad.

Sep 2, 2015 1:40 PM in response to BDAqua

BDAqua, first of all, thank you for your patience in this topic. I also have a My passport 1TB drive formatted in ExFat. But now the drive won't mount anymore. I tried to delete the process fsck_exfat and now mac can see the drive. But it only shows the main folder. When i try to open it, to access the files, or copy to the desktop, it keeps loading (or stuck in "preparing for copy") forever, and then, Finder stop responding. I also cannot repair/eject the disk because it says "the disk can't be unmounted", then i have to pull the usb cable to turn off or to finder start working again.


When i try to open in windows. It sees the drive and i can see every file, but it also kill explorer.. Just to note that I've tried to connect in different machines and my mac has more space than the files (around 200Gb) in the drive. Do you have any suggestion??


Thank you very much


Extra info:

  • Disk Identifier : disk2s1

  • Mount Point : Unmounting…

  • File System : ExFAT

  • Connection Bus : USB
  • Device Tree : IODeviceTree:/PCI0@0/XHC1@14
  • Writable : No
  • Universal Unique Identifier : 00CF8798-9BE7-34B0-8DF4-41723D5BCA74
  • Capacity : 1 TB (1,000,170,585,088 Bytes)
  • Free Space : 763.41 GB (763,413,528,576 Bytes)
  • Used : 236.72 GB (236,724,420,608 Bytes)
  • Number of Files : 1,806,064
  • Number of Folders : 0

WD External drive won't mount

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