My ipod touch could not be restored, unknown error occurred. (-1) Want to sync iTunes and add newly purchased ones. Any ideas please?

My ipod touch could not be restored, unknown error (-1)

I am trying to sync ipod touch with imac on itunes.

What is the best/easiest way to do this please?

iPod touch

Posted on Feb 23, 2013 9:25 AM

Reply
2 replies

Feb 23, 2013 10:32 AM in response to carol oxley

Error 1 or -1

This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another com


The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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My ipod touch could not be restored, unknown error occurred. (-1) Want to sync iTunes and add newly purchased ones. Any ideas please?

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