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Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
When I hook up either my iPad or iPhone to iTunes, it starts to back up the device, but after about 5-10min of it looking like it's working correctly, I get an error message saying "an error has occured and can not back up your device". What do I do?
iPad 2, iOS 6.1.2
This might be of some help to you. Take a look and see if something in there works for you.
Troubleshooting backup issues in iTunes.
Tried this, but still getting same error message...
iTunes will not back up my devices
