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Toughmama Author

Level 1

6 points

iTunes will not back up my devices

When I hook up either my iPad or iPhone to iTunes, it starts to back up the device, but after about 5-10min of it looking like it's working correctly, I get an error message saying "an error has occured and can not back up your device". What do I do?

iPad 2, iOS 6.1.2

Posted on Feb 24, 2013 11:39 AM

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2 replies

Level 10

166,513 points

Feb 24, 2013 11:45 AM in response to Toughmama

This might be of some help to you. Take a look and see if something in there works for you.

Troubleshooting backup issues in iTunes.

http://support.apple.com/kb/TS2529

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Toughmama Author

Level 1

6 points

Feb 24, 2013 2:30 PM in response to Demo

Tried this, but still getting same error message...

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iTunes will not back up my devices

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