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ERROR MESSAGE - THE USER NAME OR PASSWORD FOR _____ IS INCORRECT

getting an error message cannot send mail - user name or password is incorrect

iPhone 5, iOS 6.1

Posted on Feb 25, 2013 8:27 AM

Reply
2 replies

Jun 29, 2015 8:36 PM in response to rosshall

I had this problem today and have had it before. To be clear the problem was that although my iphone6 had been connecting to my IMAP/SMTP mail (at Go Daddy) with no problems it suddenly stated reporting incorrect username or password on send only - receive worked fine.

The first time (a couple of months ago) I had the problem I changed the password at my provider end and then changed it on my phone and that (this took a couple of days) seemed to fix the problem.

When it happened today I decided to try to find another route and this time change my smtp server to use SSL and the port to 465. This fixed it immediately - hope this might help someone else.

ERROR MESSAGE - THE USER NAME OR PASSWORD FOR _____ IS INCORRECT

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