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I get the following message upon starting iTunes:
iTunes can’t verify the identity of the server “ax.itunes.apple.com”.
The certificate for this server is invalid. You might be connecting to a server that is pretending to be “ax.itunes.apple.com”, which could put your confidential information at risk. Would you like to connect to the server anyway?
Any ideas?
MacBook Pro, Mac OS X (10.6.8)
I'm on 11.0.3.42 - my error message is "ITunes can't verify the identity of the server upp.itunes.apple.com"
Different version (latest); different servername. Same error.
What's up, Apple?
Magnificent Bloke!
That error message had been irritating me for ages and you fix stopped it.
Many thanks.
Have you been playing Candy Crush and/or changing the date/time to get extra lives (like I was???!!) Set the time back to the right time and everything will work again including app store and mobile banking. Hope that helps ye!
Go to iTunes -> Advanced ->UNCHECK "Check for new software updates automatically" and this dialog will never occur 🙂
I am trying to download new apps for my iPhone 4. When I do, I get an error message telling me to Update to iOS 5.
To perform the update, I synced my iPhone with iTunes on my MacBook Pro which uses Mac OS X, Version 10.6.6, and iTunes 10.1.1 (4)
I get an error message every time I open iTunes, or when I try to update my iTunes to the latest version.
“iTunes can't verify the identity of the server “ax.itunes.apple.com”.
I've tried various solutions I found here in this thread. In iTunes > Preferences >
Deselect Check for updates automatically, also reset warnings and reset cache.
Then the message did not come up unless I “Check for Updates”. Then I click “Continue” and I get another error "The iTunes update server could not be contacted. Please check your Internet connection, or try again later."
I then went to the Apple.com website and tried to download the latest version of iTunes (11.0.5) for Mac OS X, but in the fine print it says my system requirements need to be 10.6.8 or later.
DOES THIS MEAN I HAVE TO BUY A NEW COMPUTER – JUST TO USE THE LATEST VERSION OF iTUNES – WHICH WILL THEN ALLOW ME TO UPDATE THE OS ON MY IPHONE 4, SO I CAN CONTINUE TO DOWNLOAD APPS FOR MY IPHONE 4?????
Mharper, you should be able to update your OS to 10.6.8 without any issues, if you're running 10.6.6. Just "Check for updates" under the Apple Logo. 🙂
Came here with the same problem! Unchecking the "automatically check for updates" box fixed it!!! Thanks!!
Check your DNS settings on your computer and/or your router. I ran into these errors after changing to OpenDNS's servers. It also made Home Sharing stop working. Had to switch back to Google DNS to resolve these issues.
Hi
I have just had this and noticed my date and time were incorrect. Set them to the correct date and time and all now working correctly.
ax.itunes.apple.com server error?
