ax.itunes.apple.com server error?

This message keeps popping up and I have no idea how to get rid of it- resetting the cache and warnings didn't do anything, and I cannot update the itunes as well (it's my mother's laptop, not mine). I don't know if this message/problem is affecting the update because three times I've tried to update it for her so she could connect her iPhone to her iTunes and it's not updating and picking up her phone.... I'm frustrated and very confused as to why this isn't work :/ does anyone have any idea what I could try?

I also have this problem, am on MacOS 10.6.8 and iTunes 10.4 (8). I have deselected Check for updates automatically, also reset warnings and reset cache. The message does not come up unless I go to Check for updates, then message comes up and if I click on 'continue' I get a message "The iTunes update server could not be contacted. Please check your Internet connection, or try again later." How can I update? Any ideas?

I had the same problem with iTunes 10 on iOS 10.6.8

I went to apple.com, downloaded iTunes 11.0.2 (not using Updates in iTunes) and the problem seems to have gone away.

Just hoping I don't have any problems with my library now that I have a new version of iTunes!!

Have you been playing Candy Crush and/or changing the date/time to get extra lives (like I was???!!) Set the time back to the right time and everything will work again including app store and mobile banking. Hope that helps ye!

I am trying to download new apps for my iPhone 4. When I do, I get an error message telling me to Update to iOS 5.

To perform the update, I synced my iPhone with iTunes on my MacBook Pro which uses Mac OS X, Version 10.6.6, and iTunes 10.1.1 (4)

I get an error message every time I open iTunes, or when I try to update my iTunes to the latest version.

“iTunes can't verify the identity of the server “ax.itunes.apple.com”.

I've tried various solutions I found here in this thread. In iTunes > Preferences >

Deselect Check for updates automatically, also reset warnings and reset cache.

Then the message did not come up unless I “Check for Updates”. Then I click “Continue” and I get another error "The iTunes update server could not be contacted. Please check your Internet connection, or try again later."

I then went to the Apple.com website and tried to download the latest version of iTunes (11.0.5) for Mac OS X, but in the fine print it says my system requirements need to be 10.6.8 or later.

DOES THIS MEAN I HAVE TO BUY A NEW COMPUTER – JUST TO USE THE LATEST VERSION OF iTUNES – WHICH WILL THEN ALLOW ME TO UPDATE THE OS ON MY IPHONE 4, SO I CAN CONTINUE TO DOWNLOAD APPS FOR MY IPHONE 4?????

Check your DNS settings on your computer and/or your router. I ran into these errors after changing to OpenDNS's servers. It also made Home Sharing stop working. Had to switch back to Google DNS to resolve these issues.

I have this same problem too. Any suggestions from anyone?

TRIED THIS BUT STILL SHOWS "ERROR" MESSAGE WHEN OPENING ITUNES.

Same here…

Yesterday no pb at all.
Today (6th march) message appears ?

No changes on my config, system or anything else ?
weird.
This is my office computer, I'll check out on my home computer(s)

I called Apple Support, under software update, updated iTunes from 10.6.2 to 10.6.3 and the problem went away.

Well done,
and thx for posting info back here.

indeed at work we're on snowleopard and have iTunes 10.5 : )
I'll see if I can update iTunes.

Same problem here with iTunes 10.4. I have no desire to update. Deselecting 'Check for updates automatically' in Prefs > General stopped the alert notice.

I had this problem on 10.2 (MacOS X 10.5.8) too. Deselecting 'Check for updates automatically' in Prefs > General stopped the alert notice, as you suggestd -- thanks!

Thanks that worked right on time.