identical account already exists

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Level 1

13 points

identical account already exists

I recently deleted my Microsoft Exchange account from my iPad with the intentions of setting it back up. I deleted the account because my mail was no longer coming through after I set up a new iCloud account. I go to settings, mail calendars, and choose to set up a new exchange account. After I finish entering the email, password, username, server info, etc, a message pops up saying that this account already exists even though I deleted it from my iPad. HELP. I need to be able to access my emails ASAP. I already tried to reset the settings. not my whole iPad- just the settings. I'd like to avoid resetting my whole iPad....

iPad, iOS 6.1.2

Posted on Mar 4, 2013 7:23 PM

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Answer 1

Mar 4, 2013 7:28 PM in response to madhar13

Go to settings>mail contacts calendars and at the top there will be a list of condcred accounts. You might have it, but it only has it on for calendar and contacts. You might have left it installed but turned mIl off for it.

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Answer 2

Mar 4, 2013 7:29 PM in response to madhar13

Hi Friend,

So do you have another email account remains? Maybe you can check the another email information too.

In Settings>>Mail,Contacts,Calendars have an option Default Account. Check the options you have, trying to unmarked the deleted email account. Then try to sign in the deleted email account again.

Hope it helps

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Answer 3

madhar13 Author

Level 1

13 points

Mar 4, 2013 7:34 PM in response to Kaka Dongguan

Yes my iCloud email address still remains. I turned if off for calendars, mail, contacts... everything. How can I change it so it is not my default account? Will this fix my problem with my Exchange account? Thank you for your help!

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Answer 4

madhar13 Author

Level 1

13 points

Mar 4, 2013 7:34 PM in response to Community User

What is mll

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