Apple Event: May 7th at 7 am PT
i why are the songs like that i just restored through icloud on my iphone 5 and they are like that? how do i get rid of it
iPhone 5, iOS 6
I managed to figure out how to fix this on my iphone 4.
I went through and deleted all of the songs with the grey dotted circle next to to the from the "on my iphone" list. you have to do that individually, by right clicking on them, clicking delete, and then hitting okay when it asks you if you want to delete them from your phone.
I then went back to my itunes library and made sure the songs were in all the playlists I have on my phone, and dragged them in if they weren't. (If you usually sync your whole library onto your phone it should be fine.)
Then I went back into the device and checked 'sync only checked songs and videos', then went and checked the playlist i wanted under the music tab (or just check 'entire music library' if thats what you want.)
Hit sync, and it should add all the grey dotted songs one by one, the circle sort of goes around like a timer.
If this doesn't work, i would try manually adding the song by dragging them from your library into the device when it appears on the side, after deleting them from the "on my iphone" list.
Hopefully this helps (:
Thanks Jerrill - it's a problem that has been bugging me for aaaaages!
I downloaded the little program and it's now fixed - many thanks. I probably won't use the program again as I don't really know what I'm doing with it. 🙂
I had this problem (dotted circle, songs greyed out and wouldn't play in iTunes after I had bought them on my iPhone and tried to sync to my PC). I solved the problem by going into the iTunes Store and clicking on Account. After signing in, I clicked on Purchase History and found my recent purchases ( 4 songs) were marked as HIDDEN (***??). I was able to click on "UNHIDE" and then went back into my library and the songs were there- no more dotted circle!
Now my question is, WHY would Apple "Hide" my purchases from ME??
grey dotted circle on phone in itunes
