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iMessage on mac not working properly

Hello to the mac community!



I own an iPod touch and a MacBook pro with mountain lion. iMessage on my iPod touch works perfectly (it always sends, always receive messages seamlessly, and all the messages are in chronological order within the conversation.) On my MacBook pro, it's all the contrary. Messages are sent only 50 percent of the time (I often get "failed to send" with an exclamation point and have to resend it. I may have o do this 3-3 times. Other times it may work in one try) Sometimes I receive messages on my mac after 15 minutes. Also, the messages on my mac are not in chronological order so I often have to look at my iPod to be able to read the conversation.



I checked. Both iPod and mac are on the same email address for iMessage. I do not get why it works perfectly on iPod and it kindda ***** on mac.

Anybody has this problem? Anybody knows how to fix the issue?



Cheers

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Mar 6, 2013 5:50 PM

Reply
93 replies

Apr 3, 2015 12:22 PM in response to kharabeesh

Hi,


You do know that since Lion (OS X 10.7) that the Library in the Home folder has been Hidden ?


To See the Library that is inside your Little House icon (Home Folder) folder your have to use the Finder > Go Menu whilst holding down the ALT key to make the Library show in the Menu.

Continue to hold the ALT Key whilst you select the Library, then afterwards you can navigate to the Preferences.



User uploaded file

8:22 pm Friday; April 3, 2015


​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Apr 3, 2015 12:48 PM in response to kharabeesh

Hi again,


That does seem a bit odd.

When the iCloud Keychain was first added I could not get mine to turn On.

It has become so be default via Upgrades since.


However If I try to turn it Off I get this Message.

User uploaded file


As you can see my Safari setting is still ON, even though I don't use Safari as my main Browser.

I am sure it also does more that this Safari Passwords thing.


A couple of things occur to me:-

1) the Keychain may have to be Turned Off first before the other things are.

2) if you use Safari as your Browser, it may have to be Quit when you do this bit.


More things.

This is not the Keychain I was talking about above.

You need to open the Keycahin Access App which is in Utilities inside Applications

User uploaded file

When Opened it looks a bit like this (not everyone's is the same)

User uploaded file


As I have other drives that the System can read it has two Login "Accounts" the Unlocked and Dark text one belongs to this Mac User Account.

Also select "Passwords" lower Left.

On the right your needs the IDS: AppleLoginEmailID-Auth Token line.

As you can see there is a dash between the end of the Apple ID and the word Auth.





User uploaded file

8:48 pm Friday; April 3, 2015


​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Apr 3, 2015 9:13 PM in response to Ralph-Johns-UK

Thank you Ralph! I followed your instructions and deleted the files. I restarted my macbook, and icloud was still logged in and gave me the same error. Oddly , however, I got the following pop up to sign in.. However, on the icloud window, I do show that I am signed in. The main problem for starting this thread was never being able to sign out to begin with....


After restarting the macbook and opening icloud, this is what I got when I tried to sign out.

User uploaded file

Seconds after, I was prompted to enter my password, but as you can see, the icloud window underneath shows that I was signed in...

User uploaded file


What do you think? =(((

Apr 4, 2015 1:14 PM in response to kharabeesh

Hi,


I am confused.


The first pic says you are trying to remove the iCloud account.

The buttons on the Left only give you the option to Sign Out.

This temporarily removes the Password and tends to still show the Apple ID that was in use rather than removing that as well.


You can at this point change the Apple ID (and the password) for another iCloud able Apple ID.

If I do this in Mavericks I see this pop up that encourages me to "Save" the Contacts Locally.

User uploaded file


I can do that with all the Options still ticked.

If I untick each service first I get the same warning at the Contacts one and similar ones about the Calendar and that other services will be available to other devices still.


I cannot see that my Pic is any different to your in other respects.


I do find that sometimes if I need a Restart on an OS update that I have done via the App Store the App Store is still open when I Quit and therefore reappears when it restarts showing the Updates options when it does.

By the time the Start up procedure has fully finished the App Store shows the Featured section.


I.e. Is the window showing your as Logged in but is not really mostly as it was showing you that before the computer shut down.


I cannot think of any other reason the screen might show your this.


IS it possible to click that OK button and close the System Preferences ?




User uploaded file

9:14 pm Saturday; April 4, 2015


​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Apr 20, 2015 11:35 AM in response to kharabeesh

Hi, have you checked to make sure you are signed in with your Apple ID? I had iMessages working for months then suddenly it stopped sending and receiving messages. After trying so many different things suggested on various forums, I just went to Messages menu at the top then System Preferences under Accounts and noticed that my iMessage account which is the same as my Apple ID was not logged in. I think one of the times I restarted the system asked me for the password and I may have entered it incorrectly or just cancelled the request so I was not logged in. As soon as I logged in the issue was resolved.

Mar 28, 2016 7:32 AM in response to gr8ful0221

So, I don't know if anyone has fixed this issue yet, but I think I just did.


I spoke with Apple support and the guy figured out it was a Keychains issue on my Mac NOT iCloud.


To fix this follow these steps:


"Delete Keychains folder from mac"

1. Click on "Finder".

2. Hold the "Option" key and click on "Go" in the Menu.

3. Find the Folder "Keychains" and drag it into the "Trash" bin.

4. Restart Computer, and then try logging back into the iMessage app again.

Hope this helps!
Alex

Mar 28, 2016 11:48 AM in response to TheGreat82

Oh my (insert you choice of religious deity here) !!!


I hope you can remember all your passwords for every internet connection you have.





User uploaded file

7:48 pm Monday; March 28, 2016


​  iMac 2.5Ghz i5 2011 (El Capitan)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Mar 28, 2016 12:56 PM in response to TheGreat82

Ummm,


For me it is eight accounts in Messages to start with.

Not to mention I have at least three Apple IDs in addition to my iCloud one that I need to remember.


There are a host of old names for some things that I might want to resurrect for testing purposes.

Some apps also log themselves in and I would be struggling to remember as I have had them so long and also Migrated this Mac User account (and it's Keychain) from another computer.

Effectively parts of the Keychain go back to 2004.



User uploaded file

8:56 pm Monday; March 28, 2016


​  iMac 2.5Ghz i5 2011 (El Capitan)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Apr 6, 2016 12:30 PM in response to lsegalla

Hi catherinefromkillarney and Isegalla,


This Thread started in 2013 over three years ago now and started in the Mountain Lion Area of the forums.

Are you using Mountain Lion ?


Is "having the same issues" based on the Title of the Thread or where the Thread has ended up ?

Please give as much detail as possible as to what you are experiencing.



User uploaded file

8:29 pm Wednesday; April 6, 2016


​  iMac 2.5Ghz i5 2011 (El Capitan)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Apr 6, 2016 2:41 PM in response to lsegalla

Have you tried this? If you don't mind entering those password again, it's the easier way to fix it.


"Delete Keychains folder from mac"

1. Click on "Finder".

2. Hold the "Option" key and click on "Go" in the Menu.

3. Find the Folder "Keychains" and drag it into the "Trash" bin.

4. Restart Computer, and then try logging back into the iMessage app again.


Hope that helps!
Alex

iMessage on mac not working properly

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