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Can't transfer photos from iPhone to PC?

Hi,

I'm trying to transfer some photos from my iphone 5 to my windows 7 PC; I haven't done this before.

I've tried two methods of doing this, but neither seem to be working!


method 1 - plug in iphone to pc. I get the autoplay come up. I click import photos. But I get a message saying something like 'no new photos found', so nothing happens. (remember, I haven't backed up my photos before, so all my photos should be 'new'!)


method 2 - I plug the iphone into the pc. And i go to computer > view devices and i open 'apple iphone'. then there's a DCIM folder (which should contain the photos, I'm guessing, because that's how i view photos from my normal camera). But the DCIM folder is empty.


Could someone please help me out? I have done my best to search how to do this, but noone else seems to have had this problem but me!


Thanks in advance.

iPhone 5, Windows 7

Posted on Mar 11, 2013 10:10 AM

Reply
55 replies

Apr 6, 2016 4:08 PM in response to Mycabr

I found the reason of the problem and a solution but it is really not a good one. I think it's because of this latest update, photos and videos in the phone are not really in the phone or something like that. When you open a video or photo from your gallery, there is a loading sign in the below. After the loading is done, you can see that photo or video in your computer. So in order to import all the photos and videos in your phone, you need to open them one by one and wait for their upload(???) but doing that takes a lot of time so we need real solution for this problem.

Apr 6, 2016 5:24 PM in response to Mycabr

I found the reason of the problem for iOS 9.3.1. Go to Settings -> Photos & Camera, If your iCloud Photo Library is open then there are two options under it. First one uploads original photos to iCloud and kept only small image of the original and second one keeps the original in the phone. Chose second option and go to Photos, you need to wait until all the photos are uploaded to your phone. Close the Auto-lock so the upload wouldn't be interfered. After all photos are uploaded to your phone, you can import them to your computer.

May 2, 2016 6:39 AM in response to Mycabr

I just plugged my iPhone 5s in to copy photos to my PC which is Windows 10. It does not bring up the usual "file" I can drag and drop them to my "photos" folder. It was updated just last week to the iOS9.3.1. I followed the instructions in the comment just above, going to my Photos & Camera, and looked at iCloud Photo Library, which is not open. So I can't see now where to go from here to get the photos to my PC. I do have the iCloud Photo Sharing open. Where do I do to be able to move photos to the file I want them in? Thank you!

Can't transfer photos from iPhone to PC?

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