DEATH THREATS from app 24sms

Hello, I received an anonymous death threat against my family via SMS text message from app "24sms"... I sent a msg via their website

http://www.24sms.net/contactus requesting them to send me the IP address where they received the msg from but no answer... I do need an answer from the "24sms" app developers.

This is very serious and me and my family are very worried... please help me find a way to get to the bottom of this... This app must be closed if they allow this situations to happen to me or other people.


Please help.

Posted on Mar 11, 2013 10:44 AM

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9 replies

Mar 11, 2013 10:58 AM in response to JoaquinYip

It will probably take a court order for 24sms to divulge any information about a user. You will, as WJ said, need to take this to the police, or hire an attorney and attempt to get a court order yourself. I would, however, expect that even if you get an IP address it won't do you much good. You'll then have to identify the ISP who provides that IP and gey another court order to get them to turn over records for that address. Even then it's probable that the IP address used is not tied to a fixed location whereby the police could find a culprit.


I really sympathize with and understand your concern. In this digital age, however, it's far too easy for some prankster or nutball to make anonymous threats and hide in the Internet. But if these threats were targetted specifically at your family, definitely file a police report.


Regards.


Message was edited by: varjak paw

Mar 11, 2013 2:01 PM in response to JoaquinYip

Sorry, but the solutions posted above are the only advice we can give. Only the courts can compel any company to provide details about a user. The registrar of the 24SMS.NET domain is in Canada so that complicates matters signfiicantly. Trying to get court orders accepted across country borders is very difficult. But you can hire a lawyer and try. Otherwise, you'll have to depend on the police, or hire private security.


Regards.

Mar 11, 2013 2:17 PM in response to JoaquinYip

You could say the same thing about email, Facebook, Twitter, or any number of other services including standard surface mail. Threats can come through any of them, and none of those service providers would release information about a user to any private citizen. So while I understand your worry and frustration, this is not a situation unique to this service provider and not grounds for Apple removing them from the iTunes Store. Apple certainly cannot close the service itself since Apple does not own that company.


I hope you are able to get relief from this terrible circumstance, but this is not an Apple issue and having provided all the advice any of us here can, there's really nothing more anyone can offer.


Good luck and best regards.

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DEATH THREATS from app 24sms

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