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photostream public website: "Cannot load photo"

I've created several photo streams, and when I use the public website feature, ther is one recipient who can open the link OK, but the images on the photostream layout have exclamation points within a triangle. Again, no others users have trouble so far as I know. This has occurred each and everytime.

Public website feature is On. Sent the link. Using Safari, but it shouldn't matter what browser or OS right? What gives?

Photostream created with iOS 6.1.2 iPhone 4s

This particular user with the issues is on X 10.4.11

iCloud / Photostream-OTHER, Mac OS X (10.4.11)

Posted on Mar 11, 2013 6:25 PM

Best reply

KarenSelena

Level 4

1,977 points

Posted on Mar 11, 2013 7:23 PM

It could be that they have 10.4.11 OS. That is a very old OS. iCloud requires 10.7 OS for you to use it on your personal computer, so it may have something to do with that.

Shared Photo Stream System Requirements - http://support.apple.com/kb/TS4379.

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49 replies

Aug 6, 2014 12:30 PM in response to snesenjuk

same problem... looking forward to hearing it's resolved.

Aug 6, 2014 7:03 PM in response to KahluaKona246

I've been experiencing the same problems, but I tested it tonight and it worked perfectly. Fingers crossed that Apple doesn't mess around with their server settings again...

Aug 6, 2014 7:44 PM in response to supplementfacts

Well, I did call Apple earlier today as suggested by Tim, and I spoke to a more senior technical support guy. They were looking into the problem. Good news just in! As of this minute, the problem seems to be fixed! works again on all browsers! Regards.....

Aug 18, 2014 1:30 PM in response to supplementfacts

As of Aug 18, the problem still exists for me. I have OS 10.9.4. On the public stream some photos show up just fine other not. But with the ones that have the "cannot load photo" error, if they are downloaded to my Mac, they display just fine once downloaded. I have tried deleting the offending photos and reloading them, but I get the same result. I have the most recent version of Safari, the OS and iPhoto.

photostream public website: "Cannot load photo"