it say's charging is not supported with this accessory, but i can still put music into my ipod but cant charge..

my ipod says "charging is not supported with this accessory" when i plug in the charge. it wont charge my ipod but i can still sync music into my ipod.. please help..

iPhone 5, iOS 6.0.1

Posted on Mar 11, 2013 11:26 PM

Reply
9 replies

Mar 12, 2013 2:04 AM in response to aout

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Inspect the dock connector for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

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it say's charging is not supported with this accessory, but i can still put music into my ipod but cant charge..

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