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Can't start SPSS 21

Hi everybody,


today I purchased the professional version of IBMs SPSS Statistics. The installation process went smooth with no problem but I absolutely can't start the application.


Here's the exact process:


  • I launch SPSSStatistics from my applications folder
  • The startup window pops up
  • After approximately one minute I get an error message saying: "Generic network error inet:local computer:0"
  • The only option is to click "OK" which leads me to a window with the heading "server log in: local computer" where I can select a server "local computer" or add a new one.
  • When playing around with these options I get the message that the application can't connect to the local host.


I have absolutely no idea what to do. The application runs smoothly on my Windows via bootcamp.


I am running OS X 10.8 on my 2009 MacBook.


Any help is appreciated. Thank you.

SPSS 21-OTHER, OS X Mountain Lion (10.8.2), Mid-2009 MacBook

Posted on Mar 13, 2013 2:38 PM

Reply
28 replies

Aug 2, 2013 8:37 AM in response to thisisfred

I'm having the same problem, SPSS 21, 10.8.4, and the terminal trick does not work. I get the error "A file specification does not meet the host system's requirements or exceeds 255 characters." But opening SPSS in another user account works fine. I've removed every single file SPSS could've possibly installed anywhere, then reinstalled, and the problem persists.

Aug 26, 2013 10:18 PM in response to thisisfred

Hey guys, I am having the same problem and it's been driving me mad. I, too, found that Dutch site and have been running SPSS as root to avoid having to kill off my user account and open another, which would be a nightmare.


One thing you can do, though, is make that command into an executable shell script, so you don't have to remember it every time.


Just open a text editor that actually saves files as just plain text (I heartily recommend TextWrangler), and type this in:


#!/bin/sh


sudo /Applications/IBM/SPSS/Statistics/21/SPSSStatistics.app/Contents/MacOS/stats


--All that's doing is sending the Dutch guy's little command to the terminal.


Then save it as whatever (I called mine "Launch SPSS"), but instead of a .txt or .sh extension, make it .command, as below:


Launch SPSS.command


So now OSX knows it's a shell script, but we want it to run on a double-click, because we're lazy.


Open up Terminal and type:


chmod +x [Then drag the file to the Terminal window and it'll put in the path automatically!]


And hit return. It'll ask for your password.


So now when you want to start up SPSS, you double-click that script, it'll open the Terminal, asking for your password (since you are telling the computer to run that file as root, same as if you typed the command), type in your password, and SPSS will launch.


Then you just quit Terminal.


I admit it still *****, and wouldn't happen if IBM didn't take some sick glee in selling software for $2000 that almost never works when you need it, but it's better than trying to type all that every time.


Also, if you've had it with IBM's prices, check out the RKWard GUI for R. It's getting really good, and basically makes R work like SPSS for a lot of things. The only reason I'm using SPSS is that I'm teaching a course and learned my lesson about trying to get a room full of undergrads to install open-source software. I swear there were tears in some kids' eyes when the package manager came up. For my own work, I've been on RKWard for a year now.


Good luck!

Oct 22, 2013 10:03 PM in response to Kurtz25

I've had this error pop-up out of the blue on several Macs now, drives me crazy. We have an institute-wide license, I had our ICT department contact IBM support (you can't do this yourself, annoyingly). They are aware of the problem and refer to a solution for SPSS under Linux


http://www-01.ibm.com/support/docview.wss?uid=swg21474844


Apparantly the 'statistics' and 'spssengine' processes are being bound to different versions of TCP/IP (v4 vs. v6)


They say disabling IPv6 should solve this issue, however, no luck here. If anybody has had success at solving this without setting up a brand new user account or running SPSS as su from the terminal I'd be very interested to know how they did it. Support from Big Blue is lacking, as usual.


Cheers

Nov 1, 2013 5:28 AM in response to diederickfromamsterdam

Hi,


we also had this problem with OS 10.6.8 and I think we found the solution.


You have to install SPSS into your user folder "/Users/USERNAMEXXX/applications" (the one with the little house as icon) and not in the general application folder "/Machintosh HD/applications".


For us it worked (Terminal command didnt work!) and it seems to make sense because if you create a second user profile it will be the same effect.

I think mainly people with only one user profile got this error.


Cheers

Jan 2, 2014 9:32 AM in response to thisisfred

I have had the same problem of not being able to open SPSS up. The icon jumps up once and an initial first screen appears which shows the licensed rights etc but nothing else.


The terminal solution hasnt worked and neither have any of the other ones posted on here. However, what has worked for me was logging into the VPN connection of my institution, as I am off-side from campus, and then reopening SPSS again. WORKED IMMEDIATEY.

May 3, 2014 1:46 AM in response to Kurtz25

I tried to implement your shortcut, and created a plain text file (using Word) with the .command extension. I was able to create the file, but whenever I click on it, I get the error message that I do not have access privilege. The same error message tells me to change the access privilege by going to file > get info, which I did and made sure that I have "read & write" access to the file (which I did in the first place anyway). But it still gives me the same "no access privilege" message. Any solutions?

May 12, 2015 9:05 AM in response to furjo

I have been dealing with the problem from this thread for a while, and alternating sessions was a pain.


Please follow the advice from this comment and open SPSS by copying the sudo command line in terminal, it will grant you access and let you work in your main administrative user!


--> sudo /Applications/IBM/SPSS/Statistics/21/SPSSStatistics.app/Contents/MacOS/stats

Sep 16, 2015 4:11 AM in response to henryfromstgo

Hi guys,


in my case neither the Terminal or the Administration solution works. Also the SPSS 23 update doesn´t improve the situation.


The solution was very easy:

Just use your iPhone as HotSpot! Connect your MacBook before you start SPSS and then start the program regularly... nothing more :-D


SPSS works perfect with no disgusting start window. After the program start you can switch off your HotSpot, of course.


Hope for some of you this is also a alternative solution!


Cheers,

Manu

Can't start SPSS 21

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