While restoring my iPod touch 4G (iOS 6.1.2), after the "extracting software" step, iTunes says that it cant connect to iPod server. Now my iPod is in recovery mode and I can't do anything. Please Help.

Question

While restoring my iPod touch 4G (iOS 6.1.2), after the "extracting software" step, iTunes says that it cant connect to iPod server. Now my iPod is in recovery mode and I can't do anything. Please Help.

I have Windows 7 installed with the LATEST iTunes software.

I get this message while restoring and now my iPod is in restore mode. When I try to restore it fails after this message pops up. Please tell me a fix to it.

1) I've checked my internet connection. All the sites work perfectly.

2) I've tried it after disabling the windows firewall as well as my antivirus.

3) I've also tried changes with the "hosts" file in Windows>System32>Driveres>etc.

NO HELP WHATSOEVER.

PLEASE HELP.

iPod touch, iOS 6.1.2, Bought it on 25th Dec 2012.

Posted on Mar 14, 2013 9:49 AM

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Answer 1

lllaass

Level 10

210,513 points

Mar 14, 2013 10:51 AM in response to Community User

Try:

- Powering off and then back on your router.

- Anything else here

iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

- Change the DNS to either Google's or Open DNS servers

Public DNS — Google Developers

OpenDNS IP Addresses

- Try on another computer/network

- Wait if it is an Apple problem

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Answer 2

Mar 14, 2013 8:41 PM in response to lllaass

I've tried everything on your given link:

http://support.apple.com/kb/TS1814

no result.. 😟

How do you change the DNS server? What is it? (Sorry for this stupid question according to you).

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Answer 3

lllaass

Level 10

210,513 points

Mar 15, 2013 2:02 AM in response to Community User

For changing yothe DNS for yur comuter go to:

Public DNS — Google Developers which links you to

https://developers.google.com/speed/public-dns/docs/using

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