MissJessi Author

Level 1

0 points

Ipod touch 2nd gen won't connect to wifi/internet

I have an Ipod gen 2 and I recently stopped using it for about a month. I turned it back on to find NO way to get it to connect to the wifi. I have restarted my device several times as well as my router/modem, and I have restored network settings. It says that it is connected to wifi like normal, but when i go into my apps it says there is no internet connection. I have surfed around trying to find a solution but nothing is working. Please help (and please do not tell me to go to an Apple store to get it fixed).

iPod touch, iOS 4.3.2

Posted on Mar 15, 2013 10:43 AM

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1 reply

Level 10

210,513 points

Mar 15, 2013 10:49 AM in response to MissJessi

Does the iPod connect to other networks?

Do other devices now connect to the network?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on the router

- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

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Ipod touch 2nd gen won't connect to wifi/internet

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