Broken iPod Touch Screen Glass Replacement

Recently my 64 gigabyte 4th generation iPod Touch screen has been damaged. It fell off of my lap and onto a hard tile floor. The glass shattered on the top of the iPod's front. I'm 87% sure that the glass is broken, not the screen.

I have two questions:

1. Can the glass on my iPod's front be replaced by one of the Apple Store Geniuses or will they have to send it in to Apple to be repaired (in which case they'll sell me a replacement iPod for $200)?

2. If it can be repaired in-store, how much will the replacement cost, including parts and labor?

iPod touch, iOS 6.1.2, 64 Gigabyte 4th Generation

Posted on Mar 16, 2013 8:48 AM

Reply

6 replies

Level 10

210,513 points

Mar 16, 2013 9:07 AM in response to joshuafromwaterford

Apple will exchange your iPod for a refurbished one for$199 ($99 for 32 GB, 16 and 8 GB ones). They do not fix yours.

Apple - iPod Repair price

A third-party place like the following is less. Google for more.

iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Replace the screen yourself if you are up to it

iPod Touch Repair – iFixit

Reply

Mar 16, 2013 9:06 AM in response to joshuafromwaterford

Correction for first line: Recently my 64 gigabyte iPod Touch screen's glass has been damaged.

Reply

Mar 16, 2013 12:57 PM in response to lllaass

Would the refurbished one be 4th generation or could it be 5th generation?

Reply

Level 10

210,513 points

Mar 16, 2013 1:03 PM in response to joshuafromwaterford

The replacement is same model and capacity.

Reply

Mar 16, 2013 1:34 PM in response to lllaass

Could I go for a 32 gigabyte one so I could get it for $99 instead of $199?

Reply

Level 10

210,513 points

Mar 16, 2013 1:37 PM in response to joshuafromwaterford

I do not know. You can always ask.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Broken iPod Touch Screen Glass Replacement

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up