Apple Event: May 7th at 7 am PT
I cannot get my computer-- neither my Mac nor the Windows PC to recognize my iPod Touch 8g - it thinks it is a camera. I can download onto it, but I cannot manage the items on the iPod any longer. Suggestions?
iPod touch
Does your Windows PC have a pop-up appear when you plug in your iPod that asks you if you want to put pictures from the iPod (or as you say a camera) to the computer? If so, that could be one of the reasons why your PC recognizes it as a camera. I believe the only way you can manage files on your iPod is in iTunes, or another program that manages the basic files of the iPod. Or are you having a problem that is different?
The computer seeing the iPod as a camera is normal and expected.
PC
Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
On Mac:
Thanks, but I tried all those things and the iPod is still being recognized as a camera. I am able to add items to my iPod, but the content will not show up so I can remove other items. This is a NEW issue--I've been able to use this iPod on this computer in the past. It does the same thing when I connect it to the Mac, so I am thinking it must be iPod's problem.
Could it be I need to update the iOS on the iPod? I can't figure out how to do that either. Very frustrating.
...another forum says my iPod touch is 2nd gen (4.2.1) and cannot be updated. Maybe it is clashing with the new itunes? Bah.
If you 8 GB iPod does not have cameras it is either a 1G (max 3.1.3) or 2G (max 4.2.1)
computer thinks my ipod touch is a camera.
