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Safari links not working on apple.com

Hi, A few minutes ago Safari 6.0 quit unexpectedly. I clicked to sent the report to Apple. Quit Safari, relauched same issue. Not able to sign in to Apple Support Communities. Clicking sign in link does not work. Reset Safari, no imporovement. Restarted MacBook Air 10.8. No resolution to Safari issue at apple.com.


Downloaded Firefox. I am using Firefox now. Still no resolution for the Safari issue. I prefer Safari but I am not able to access this part of apple.com with it.


I would appreciate any help.


Thanks much.

MacBook Air, OS X Mountain Lion (10.8)

Posted on Mar 16, 2013 6:04 PM

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20 replies

May 2, 2013 9:43 AM in response to Susan Howard

I'm having a very similar issue:


Os 10.8.3, latest Chrome and Safari. Clicking links on Apple.com does nothing. Right clicking "new tab" works. Using a user agent spoofer for chrome and reporting as firefox 10 works. Turning off Javascript in Safari and chrome works. Turning Javascript back on allows me to follow one link, then clicking doesn't work. Hovering brings up the link in the status bar.


I'm running little snitch, but with a profile that allows everything, and turning it off doesn't change anything.


I seem to remember the same issue a few months ago, on apple.com and another site (cant recall which). uk.nook.com (mentioned above) works for me today.


This is a weird bug, and I'm not sure where to submit a report - is it Javascript, webkit, the site(s), or the browsers?

May 12, 2013 2:28 AM in response to donkbonk

I've had this problem periodically for at least a year.


I use Open DNS. Same problems as everyone else: Apple.com links don't work in Chrome & Safari. They do work though via the "new tab" option. They work in Firefox.


I change my laptop to use Google's DNS - 8.8.*. Everything works, in all browsers. I change my laptop back to the Open DNS configuration ... things are broken again.


I'd say that confirms it. I'll see if I can send something to Open DNS about it.


By the way, there was a similar problem with Dropbox, but a new release fixed it.

Safari links not working on apple.com

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