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Safari problem? Virus, trojan, spyware, adware?

Anytime I try and use safari it eventually closes and opens up the AppStore to the app, candy crush saga. I have tried restoring my phone two times second time starting as a new phone and the problem still persists. Before the AppStore automatically open the URL box in safari changes two or three times in a split second before changing to an aptrack.king URL and the opens up candy crush in the App Store.

iPhone 5, iOS 6.1.2, iPhone has virus

Posted on Mar 17, 2013 11:03 AM

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80 replies

Apr 9, 2013 7:08 PM in response to Apple_user512

I am experiencing the same issue. Is anyone at apple listening. It sounds like someone has figured out how to get a virus onto the iPhone.


I am not accidentally clicking on a banner or any of the other foolish questions asked. I am simply randomly being sent to the App Store to the Candy Crush app page. Strangely it is using the iTunes app to access the apps page. Perhaps someone at apple should question the app developer?

Apr 9, 2013 9:38 PM in response to postit1776

hello sir,can you explain more your problem ? is it slow or laggy ?? try cleaning browser cache and cookies then hard reset it by holding home button + power button untill the phone shuts down and the apple logo appears again if that didnt work try removing the last downloaded apps.and by the way the iphone ios cannot be infected by viruses and malicious codes

Apr 10, 2013 8:38 PM in response to acme6

First off I have tried everything; I have done the clearing of caches, cookies, history. I have done the home button + power button, I have restored my phone three times, the the third time I restored it as a new iPhone, I have even tried the limit ad-tracking through settings and resetting advertising identifier. The problem I am still encountering is when I am on safari, I am occasionally redirected to the candy crush saga app. I don't click on any link or banner. I also have deleted all previous apps in hopes of remedying this annoying problem. I have discovered that it is java script oriented. When I disable the java in settings it seems to stop it, but then I sacrifice any web pages that require java. I have done research and discovered that this non Trojan is affecting droid phones as well. My next step was to jail break my phone which I've never done before and download iFile and try and locate the problem myself and broadcast to everyone the solution. I don't know any other way to stop it. It works like this: I go to any web page that uses the smallest hint of java and BAM!! Three to four different web pages load in a split second and before I know it the AppStore opens up to candy crush saga! It happens so fast that I am unable to get the full addresses of each page that loads prior to opening the AppStore, but I do have a partial of the web links from snapping a screenshot of the screen as it changes. I know you say it's impossible for a virus or a Trojan or malware, but if people are able to hack the iPhone 5 to jailbreak it then how come someone can't hack it with malware, Trojan, or a virus? When I open my email and open an email from my local news company like west palm tv news and click on a link to a new's story, safari opens and I can view the article, but if I click on the link, latest mugshots of people that have been arrested by the palm beach sheriff's office; I am sent to candy crush saga!! Another example, researching this exact problem and I open a website that has a forum of people experiencing the same problem and because it uses java script, BAM the AppStore opens to candy crush saga!! Can you tell me anything to look for to try and find this problem that hundreds of people are having when I download iFile? Unless you have a solution before I attempt to jailbreak? Thank you, Nicholas Crawford

Apr 10, 2013 9:01 PM in response to acme6

@acme6:


First of all for anybody to claim any piece of technology is impervious to hacks or viruses is simply ignorant. Any piece of technology can be infected. Wether or not it has been done yet or is widespread would be a seperate discussion. If you do not have any useful insights then simply do not reply to the thread. Suggesting people do things they said they already tried is not helpful. Furthermore a simple google search would return hundreds of other postings in various forums all claiming to experience the same issue. It is possible one or two people could simply be making a foolish mistake but hundreds and even thousands experiencing the same issue is not a coincidence it is a trend.


@switchblade:


I haven't seen a solution yet but I know exactly what your going through! I wish someone would come up with a solution at apple and people with no clue would stop posting foolish suggestions such as trying a hard reset even though its clearly stated that was tried!

Apr 10, 2013 9:22 PM in response to acme6

Never claimed to be a genius however I am smart enough to scroll to the top of the thread and see who the original poster was. I highly doubt you do any type of security work in the IT world. Anybody who knows anything at all about operating systems and the internet would tell you the only way to have a 100% secure computer is to keep it off the grid. Anything can be hacked and if you believe otherwise I wouldn't trust you to randomly generate a password for my YouTube account! Now give your dad back his iPad and go to bed!

Apr 10, 2013 9:44 PM in response to postit1776

i dont believe that there is a 100% secure system yet,vulnerabilities exists somewhere even in the most secure well known systems in the world and sorry i thought it was you the original poster,what i tired to say is that i never seen a case of an infected ios before unless it is jailbroken ! and speaking about passwords generating or brute forcing or any hacking technique do you believe that would work with youtube lol?? im new to this forum and i try to help people the best as i can also my english isnt that perfect u might miss understood me or i might missunderstood you 🙂

Apr 10, 2013 10:46 PM in response to acme6

I am the original poster and extremely apologize for coming off ignorant or non genius. Obviously you can tell I am no genius and I apologize again, but all I ever asked for was help. I am sorry if I offended anyone or upset anyone by what I said or did. All I am trying to get is help....please!! Anything that I have done has been a suggestion from this forum or other forums. My intention was never to start an argument or upset anyone. I am sorry I am sorry I am sorry, but please don't discriminate against just please help me. I honestly never meant to offend anyone. My reply was only to answer that I have tried every suggestion given. All I want was something new that I have not tried. I was given a suggestion of jail breaking my phone and try other suggestions through that route. From researching I have found that a LOT of other people are having this problem. All I want is help, but the the only suggestion that has been given to me that I have not tried is jailbreaking and downloading iFile and trying through that route. I honestly am scared to jailbreak my phone let alone try this iFile thing, but I have had this problem for three months now and nothing has fixed it. I have gotten so desperate that I lost all my contacts from resetting my phone as a new iPhone. I am sorry if I have bad grammar or come off as an idiot, but I just want a solution to this that doesn't ask for me to jailbreak my phone. Again please don't hate me, but please help me and everyone else having this problem. If I said something that offended please tell me and I will gladly apologize and take it back! All I was trying to get across was I have tried what everyone has suggested so far and I am getting soo frustrated that I am getting angry with some responses because their suggestions just irritated me cuz I already tried them!

Apr 10, 2013 11:03 PM in response to acme6

And again I have done a hard reset restoring the phone as new. I am not trying to upset anyone, but just want some one to tell me something I have not tried or done. My original post as stating virus, trojan,, spyware, or adware was only try to reach as many topics/forums as possible. I have no idea what is going on with my phone or anyone else's, but prior to posting it was stated to me to label as many categories as possible that dealt with my problem. Hence why I stated all those topics. I was only trying to reach more people than from just one forum that dealt with only one topic if that makes any sense. Again and again I apologize about my illiteracy, but I am just trying to get help. I am only hoping that the right generous person reads this topic and knows the solution for me and everyone else with this problem. Again I am sorry for anything that I said or did to offend you or anyone else. Sincerely, Nicholas C.

Apr 11, 2013 4:01 AM in response to postit1776

First of all for anybody to claim any piece of technology is impervious to hacks or viruses is simply ignorant.


Nobody here has claimed that the iPhone is impervious. It is true, though, that there are NO viruses currently capable of infecting an iPhone that has not been jailbroken. So, unless you think you know something that the entire security community does not, this isn't being caused by a virus.


I wish someone would come up with a solution at apple



There's nothing to solve. As I have already said, obnoxious ads can automatically open the App Store. JavaScript on a web site can automatically redirect the page, and by redirecting to an iTunes Store link, it will cause the App Store to open on an iOS device. For example, try clicking the following link:



itms://itunes.apple.com/us/app/youtube/id544007664?mt=8


[Edit: Hmm, looks like this forum does not allow itms: links, and it's not actually clickable. Instead, tap and hold on that line to select it, then tap Copy, then paste it into the address bar. This will result in iTunes opening first, then opening the App Store.]


This is all entirely normal. Those ads are obnoxious and inappropriate, but there is no malware involved. If you're visiting a site that has ads that keep popping the App Store open, there's an easy solution... quit visiting that site! (Ideally, let the site owner know why you're going to stop visiting, so that maybe they'll fix it by getting rid of those ads.)

Safari problem? Virus, trojan, spyware, adware?

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