Kenwood and iPod Touch 4G and iPhone 4S

Question

Lately, I cannot play the music through my iPod Touch 4G or my iPhone 4S though my Kenwood KDC-HD942U.

When connecting my iPod or iPhone, through USB it attempts to read the devices then after a while displays: "n/a device"

I'm not sure if this is a result IOS 6.1.2. Under earlier releases of 6, I was able to connect and it would be recognized.

No firmware releases have ever been released for this receiver and I don't see any there today.

Does anyone have suggestions?

iOS 6.1.2

Posted on Mar 17, 2013 4:32 PM

Reply

Answer 1

Level 10

210,513 points

Sometimes this works. However, sometimes an iOS update breaks compatibility and you have to wait for an iOS or Kenwood update.

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

- Restore to factory settings/new iOS device.

Reply

Answer 2

No, I don't think I'm going to reset anything.

This phone is new and I just plugged it in for the first time.

Reply

Answer 3

It turns out it was the cheap Samsung cable that I've had for a while.

I swapped it out with the Apple cable, it works just fine now.

Reply

Answer 4

Actually was a Phillips cable, not trying to knock Samsung

Reply