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Level 1

0 points

windows 8 crashes after wake

I'm running the latest version of bootcamp 5 on Lion. The hardward is an iMac with an AMD Radeon 6770M video card.

Whenever windows wakes from sleep, it is unresponsive, and then will crash without getting to the login screen. The driver that caused the crash is idgkmd32 driver - which I believe is related to the graphics card.

Bootcamp was a fresh install. I"m not running anything that I would expect to cause a problem - like AV.

Has anyone else encountered t his? How can I check for updated Bootcamp Drivers?

thanks for your help,

Tongzie

Posted on Mar 20, 2013 8:54 AM

Best reply

Rudegar

Level 10

170,814 points

Posted on Mar 20, 2013 9:27 AM

you make bootcamp driver disc in osx's bootcamp app

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18 replies

Oct 15, 2013 3:27 PM in response to mrt67

Are you sure the power management settings haven't change back to sleep?

I've done this workaround on a few machine and haven't found one which it doesn't work

mrt67

Level 1

4 points

Feb 17, 2014 3:03 PM in response to ReMacs

Your solution appears to have have solved this issue for me though the only way to wake this IMac is to touch the power button, the mouse and keyboard no longer awaken it for some reason. But that's trivial, I use Windows for only chat and gaming software anyway. I just like to be able to use the sleep mode just so I don't have to shut it down all the time. Thanks again for solving this issue for me.

Dec 27, 2014 5:04 PM in response to sumodude

The problem is under certain configurations the discrete graphics device (AMD radeon in my case) and the Intel GPU driver will conflict with each other and cause a crash in idgkmd32.sys. The Intel device would show up mysteriously after the system wakes from sleep. This problem has plagued my Windows system system since I purchased my iMac in 2011 with a Windows 7 installation and it persisted all the way to Windows 8.1.

The solution is to "completely" uninstall the Intel Graphics driver! Here is how to do it:

1. Go to the Control Panel.

2. Go to System and Security

3. Go To System

4. On the left pane go to Device Manager

5. In the Device Manager's menu select View and Show Hidden Devices

6. Go to Display Adapters you should see Intel HD Graphics (looks transparent)

7. Right Click on Intel HD Graphics and select Uninstall

*8. Make sure you click on "Delete the driver software for this device" (otherwise it will re-install itself).

9. Click OK and the issue should be resolved.

* Don't skip step 8!

windows 8 crashes after wake