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ios 6.1.3 WIFI problem

Hi! I just got a new Iphone 4s back from repair, a new replacment phone. So I updated the hardware to the new IOS 6.1.3 and after that I cant activate my WIFI, the WIFI button is greyed, so the WIFI is unavailable. So what should I do? Send my 3days old Iphone to service agian or what? I personaly think it the new IOS 6.1.3 so please help me

iPhone 4S, iOS 6.1.3

Posted on Mar 22, 2013 2:17 PM

Reply
598 replies

Apr 6, 2013 8:35 PM in response to PatricJuel

Same issue. Shows both bluetooth and wifi addresses. Bluetooth actually works, but wifi button greyed out. Just bought this phone (used) and did the factory reset, tried resetting the network settings. Nothing. It was a gift for my wife's birthday. But since Apple ***** and let me down again, looks like I'm going to have to convert her to Android. I used to love Apple products because they actually tested their equipment. Now, they're just like Microsoft, only Microsoft actually listens to their customers and does something about the issues they're having. Done with Apple unless there's a fix, which I'm sure there never will be.

Apr 6, 2013 8:44 PM in response to Maleasal

There will be a fix you just have to be patient, moaning and having a cry about it wont speed up the process. Apple is a big company of course they listen to their customers and are trying to resolve the issue SOME customers are having with iOS 6.1.3. If it's taking a while then obviously its not an easy fix, unless you got any bright ideas on how to fix it just wait for the experts to find a fix!

Apr 6, 2013 9:04 PM in response to n805aquaholic

That was my bad... I misread the first post thinking it was March last year. Either way though, it's not a small flaw. I've read a few articles that are pretty gruesome on the update. With it being a newer update, that makes me feel better, but I still don't have much hope for it. Prove me wrong Apple... Please... Because a gift that doesn't work is just an expensive paper weight. And a paperweight is a crappy gift for your wife...

Apr 6, 2013 9:10 PM in response to Maleasal

It is definitely not a small flaw but it also does not render the phone completely useless, you can still text, call and use 3g to access the internet. To me that still sounds like a flash paper weight. Fact of the matter is with new software theres always going to be something wrong because nothing is perfect and if anybody in here thinks that you need a reality check!

Apr 7, 2013 4:06 AM in response to PatricJuel

So folks are now posting all manner of issues on this thread, but to my mind, based on the original issue here, this thread is about the impact to iPhone 4 series users from upgrading to iOS 6.1.3 leading to greyed out wifi button, and/or inability to scan for and connect to wifi networks and similar Bluetooth issues.


I had posted essentially my disappointment with Apple for failing to acknowledge the issue and give those experiencing it at the very least some peace of mind that they have a legitimate issue and a solution I on the way. This has shaken my confidence in the firm in relation to basic principles of commercial integrity and its responsibilities to its user base. In the meantime people are incurring costs paying for service and replacements and wasting time searching for solutions. It's a poor show Apple.


The other thing I wanted to report here is that 1 solution does appear to have worked for me. The practice of putting your phone in a ziplock bag & then in the freezer for 30 mins has been roundly ridiculed in some quarters on this thread. I tried it however out of desperation and I can report that after having extremely intermittent and short lived access to my home wifi, I now have a fairly consistent connection. It drops occasionally, but recovers within a few seconds. The device is now usable again.


I know that there's little foundation in the public domain currently as to why this process would work at all, but it did for me. I dropped into airplane mode, then switched it off, then put it in a bag to prevent condensation then in the freezer for 30 mins. When I took it out the bat was flat. I left it for a further 30 mins to return to room temperature, then recharged.


On booting up, and disengaging airplane mode, I was able to see not only my network, but those of my neighbours also (which had previously not been visible)


It's risky no doubt, particularly if like me you're out of warranty. Each will have to make their own call as to whether to entertain this seemingly superstitious and charm-like approach to restoring functionality. I wish you all the best as I know how frustrating this issue is when it's in effect.


And again I say to Apple, step up, do the right thing and be transparent about what's going on here. We get that there will always be ticks and bugs along the way with leading edge hardware and software. However the goodwill of your users us running out on this one.

ios 6.1.3 WIFI problem

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