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gmail no longer works after iOS 6.1.3 update

I just updated my iPad 3 to iOS 6.1.3 and immediately noticed that when I tried to open the mail client, it would launch and shut off. Turns out that I had to delete all of my gmail accounts and then the mail client worked. I tried to add the gmail accounts back but now I get the following error:

The IMAP server "imap.gmail.com" is not responding. Check your network connection and that you entered the correct information in the "Incoming Mail Server" field.

The strange part is that I also updated my iPhone 5 and everything works fine, including gmail! I check the setting between the two devices and they are the same.

Apparently, many have reported these types of issues over the past few days. However, I've yet to see a solution. Apple hasn't seemed to have responded at all.

iPad, iOS 6.1.3

Posted on Mar 25, 2013 2:19 PM

35 replies

Apr 3, 2013 7:53 AM in response to izzybob

You're going to be waiting a long time Izzy, it won't happen. I can't understand why you haven't even tried restoring your iPad yet, it will very likely resolve your issue. But if you want to use it as a soapbox it seems a bit foolish if you haven't tried such a simple remedy.

valeria5

Level 1

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Apr 7, 2013 1:37 PM in response to izzybob

I had that same problem went to an apple store (twice) and they gave me a new phone. The mail app now launches, but when I add my gmail account (both via gmail and exchange) my mail app goes crazy. It changes between different mail accounts by itself and sometimes when I go into an mail acount I just get a black screen.

I gave up anf just added the gmail app. It works well.

Apr 7, 2013 2:08 PM in response to valeria5

As has been noted, you can no longer set up GMail asn an Exchange account if you have a free account.

Apr 16, 2013 7:13 AM in response to izzybob

Did you completely delete the gmail account from settings>mail,contacts,calendars? This just happened to me, and I went in and deleted the account and added it back up. It's working again!

Apr 18, 2013 4:17 PM in response to IdrisSeabright

It happenned the same to me and I have and iPhone 4S. I tried all the suggestions many people suggested before and nothing changed. The only thing missed to make it was restore the iphone with the hope I had the same iPhone I bought (I mean with the original iOS).

However for my surprise I got the iPhone I bought but with iOS 6.1.3!!!!!!!!! OMG I couldn't believe it, but when i set up my GMail e-mail accounts all was fine, everything ran OK.

The only bad thing about this was the time I spent making backups of my pictures, files associated with some apps, doing "print screen" to each screen of my apps and the worst was restoring all these pictures, files and the apps in the same order in my restoring iPhone..... in total 6 hours........ dissapointing but I solved the problem.

I hope this solution helps to all of you.

gmail no longer works after iOS 6.1.3 update