iPod touch and unresponsive screen.

While I am charging my iPod 5th gen. It is difficult to use the screen. It is unresponsive to touch. Why does this happen ?

iPod touch, iOS 6.0.1

Posted on Mar 25, 2013 3:52 PM

Reply
1 reply

Mar 25, 2013 4:11 PM in response to NicoleRosado

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

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iPod touch and unresponsive screen.

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