Whenever I try to update my iPod touch 5g to iOS 6.1.3, first the installer takes an hour to download (but that's not the problem), then as soon as it finishes downloading, it says that there was some kind of unknown error - my iPod is now stuck in an image like this:
Whenever I try again, it does the same thing. Nothing will work.
PLEASE HELP!!!
iPod touch, iOS 6.0.1
What was the complete wording of the error message?
I honestly don't know - and i am not willing to wait another hour to find out. I updated the post - i realized that it was not an update that i got the error message on, but a system restore.
All I can then suggest is:
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
- Then try on another computer
Thanks for your help - I'll try again later, maybe on my friend's mac.
http://support.apple.com/kb/HT1808
I get all the way to step 5, hit OK, then the whole thing repeats.
Any ideas now?
My situation is pretty much identical to
I havent checked out the loop thing yet, though...
I can't update my iPod 5g to iOS 6.1.3
