MadMacs0
comcast took over att broadband in my area years ago, they initially offerred mcafee as a solution (if i remember correctly) then mcaffess ratings took a hit and they brought in Nortorn as a standalone "comcast protection tool" alot of people were happy with the 360 based firewall/av solution. Some time after that they introduced constant guard which is a layered security (password based, backup with a toolbar) to work in conjunction with norton.
I believe the comcast tool bar was around between mcaffee and norton as a side thought.
people received notifications of constant guard (which was sep and distinct) initially, but comcast at a later point in time bundled them up together a "packaged solution" (you can still do norton standalong for mac or win if you find the right spot - last time i looked) but if i remember correctly, it was less the BOT aspect initially.
then one day, the news started shouting "bot, bot, bot" do you have a bot and low and behold BOT protection and I believe the support aspect from comcast appeared around the same time.
Then people received that email about the infection "bot" from comcast a little latter. during a bot scare, if i remember correctly,
this is not 100% perfect, but its an idea of what happened, the role out dates are comcasts (but its kindof what I remember, if that helps.
Norton is better then McAfee 🙂 so the solution must have been good